Improving the Health and Wellbeing of Our Patients
Elands Veterinary Clinic is a trusted and compassionate veterinary practice based in Sevenoaks, Kent. Our team of experienced and dedicated professionals has been providing high-quality care to pets in and around Kent since the 1980s. We're a centre of excellence, with a purpose-built facility, state-of-the-art diagnostic equipment, and a shared commitment to remaining at the forefront of our profession.
Our History
Founded in 1987, our practice has been at the heart of our local community for over three decades. In 2010, we moved to our current premises, a beautiful old church building that we converted into a modern, three-story veterinary clinic. We've preserved many of the original features, including the stunning stained-glass windows in our waiting room and operating theatre.
Our Services
We offer a comprehensive range of services, including microchipping, neutering, vaccinations, dental care, flea, tick, and worm treatments, pet travel, and end-of-life care. Our team is committed to providing compassionate and professional care to every pet, every day. We have separate cat and dog areas, onsite training facilities, and top-of-the-range surgical equipment. Our in-house laboratory allows us to diagnose and treat patients promptly, often with same-day results. We also have two operating theatres for routine and minimally invasive surgeries, kennels, cattery wards for post-operative care, and isolation kennels for infectious cases.
Our Facilities
Our extensive diagnostic facilities include digital x-ray and dental x-ray machines, ultrasound scanners, an oxygen chamber, and echocardiography equipment. We're proud of our excellent facilities and confident that we can provide the best care for you and your pet.
Meet Our Team
Our team is led by Clinical Director, Rebecca Nye, who graduated from Bristol Vet School in 2014. Rebecca has been at Elands for five and a half years, becoming senior veterinary surgeon before transitioning into the role of Clinical Director. She prides herself on leading a fantastic team that always goes above and beyond to ensure we provide the best possible care for your pets.
Overview
The reviews are overwhelmingly positive, with most reviewers praising the staff, vets, and receptionists for their kindness, compassion, and expertise. The reviewers appreciate the practice's caring and professional approach, citing instances of excellent care for their pets.
Praise for Staff and Vets
- The staff, including vets and receptionists, are consistently praised for their kindness, compassion, and expertise.
- Many reviewers mention specific staff members, such as Iona, Charlotte, and the consultant, who provided exceptional care and support.
- The practice is commended for its ability to provide a relaxed and comforting environment for pets and their owners.
Excellent Care and Communication
- Reviewers appreciate the practice's clear communication and explanation of treatments and procedures.
- The vets are praised for taking the time to listen to owners' concerns and providing personalized care for their pets.
Negative Feedback
- One reviewer expresses frustration with the practice manager, citing lack of civility and poor communication.
- The same reviewer mentions issues with billing and receipt of payment.
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