Giving you the piece of mind that you deserve
At Alpha Stairlifts, we take pride in being a trusted and reliable provider of stairlift solutions across the North East. Our commitment to excellence is reflected in our dedication to delivering exceptional customer service, quality products, and value for money. With years of experience in the industry, we have built a reputation for being a trustworthy and caring company that puts the needs of our customers first.
Our mission is to provide innovative and reliable stairlift solutions that cater to the diverse needs of our clients. We understand that every individual has unique requirements, and that's why we offer a comprehensive range of stairlift products and services designed to meet the specific needs of each client. Whether you're looking for straight rail stairlifts, curved rail stairlifts, or re-furbished stairlifts, we have got you covered.
Our Services
At Alpha Stairlifts, we offer a wide range of services designed to make your stairlift experience seamless and stress-free. Our team of experts will work closely with you to understand your specific needs and provide personalized solutions that meet your requirements. From initial consultation to installation and maintenance, we'll be with you every step of the way.
Our services include:
- Straight Rail Stairlifts: Our straight rail stairlifts are designed to provide safe and effortless mobility for users with straight staircases.
- Curved Rail Stairlifts: Our curved rail stairlifts are perfect for users with complex staircases, providing a bespoke solution that caters to individual needs.
- Re-furbished Stairlifts: Our re-furbished stairlifts offer a cost-effective solution for users on a budget, without compromising on quality and reliability.
- Installation and Maintenance: Our team of experts will install and maintain your stairlift, ensuring that it runs smoothly and efficiently for years to come.
Why Choose Us
At Alpha Stairlifts, we differentiate ourselves from the competition through our commitment to excellence, quality, and customer satisfaction. Here are some reasons why you should choose us:
- Unparalleled customer service: Our team of experts is dedicated to providing exceptional customer service, ensuring that your needs are met and exceeded.
- Quality products: We only deal with the world's leading stairlift manufacturer, ensuring that our products are of the highest quality and reliability.
- Competitive pricing: We offer competitive pricing without compromising on quality, ensuring that our customers receive the best value for their money.
- No sales gimmicks: We pride ourselves on being transparent and honest, providing sound advice and guidance without any sales gimmicks.
Our Values
At Alpha Stairlifts, we're driven by a set of core values that guide our actions and decisions. These values include:
- Excellence: We strive for excellence in everything we do, from customer service to product quality.
- Integrity: We're committed to being honest, transparent, and fair in all our dealings.
- Caring: We care about our customers and their needs, providing personalized solutions that meet their requirements.
- Quality: We're dedicated to providing high-quality products and services that exceed customer expectations.
Overview of Customer Reviews
The reviews of Alpha Stairlifts are overwhelmingly positive, with all customers giving a 5-star rating. The common themes among the reviews are excellent customer service, value for money, and a professional and caring approach.
Customer Service
Customers praised the company's customer service, describing it as "excellent", "professional", and "caring". The salesmen were commended for their patience, politeness, and lack of hard sell. The installation process was also smooth, with customers receiving their stairlifts within a short timeframe.
Value for Money
Many customers mentioned that Alpha Stairlifts offered the most competitive prices compared to other companies. The prices were considered "very reasonably priced" and offered "excellent value for money".
Product and Installation
The stairlifts themselves were described as "great" and customers were pleased with the ease of use. The installation process was quick and efficient, with customers receiving their stairlifts within a few days of ordering.
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