Business Details
50+ Years
experience
Your Trusted Partner for UK Pallet Distribution & Haulage Services
Established in 1924, Claude Hellowell is a family-run haulage company rooted in the Pennines with strategic access to Northern motorway networks. As a member of TPN The Pallet Network, we undergo annual ISO 9001 audits and maintain rigorous KPIs to guarantee consistent service quality. Our operations combine generational expertise with modern logistics solutions, offering tailored freight transportation for commercial, industrial, and domestic clients. We prioritise flexibility, cost-effectiveness, and customer satisfaction through a fleet equipped with tail-lift facilities and dedicated support for oversized freight. Our commitment to excellence is reinforced by TPN's sector-leading technology, including real-time tracking via TAPP and nationwide coverage for next-day deliveries.With purpose-built hubs in Minworth, Preston, and Northampton, we provide enhanced connectivity across the UK and Europe. Our team's deep local knowledge ensures efficient routing and timely deliveries, supported by storage and pick-and-pack services for added convenience. We maintain transparent communication channels through multiple contact points, including dedicated sales and customer service teams. Our partnership with TPN, the FTA Multimodal Pallet Network of the Year, underscores our dedication to industry standards and continuous improvement. This heritage of reliability positions us as a trusted partner for businesses requiring dependable freight solutions across diverse sectors.
Services
Pallet Distribution
General Haulage
Storage Solutions
Pick & Pack Service
Oversized Freight Handling
Details
- Year established: 1924
Highlights and features
- We have operated as a family-run business since 1924
- Our ISO 9001 certification demonstrates quality management commitment
- We offer specialist handling for oversized freight exceeding 2.6m
- Our strategic Pennines location enables efficient nationwide deliveries
- We provide real-time tracking through TPN Connect technology
Associations and certifications
- ISO 9001
Services
Pallet Distribution
Our pallet distribution service offers nationwide coverage through TPN The Pallet Network. We handle full, half, or quarter pallet sizes with next-day delivery options. Tail-lift-equipped vehicles ensure accessibility for customers without loading facilities.
General Haulage
We provide comprehensive general haulage solutions for commercial and industrial clients. Our fleet accommodates diverse freight requirements with flexible scheduling and real-time tracking via TPN Connect technology.
Oversized Freight Handling
Our TPN XL service manages freight exceeding 2.6m in length or width. This specialist solution includes dedicated vehicles and expert handling for non-standard cargo requirements.
Storage Solutions
We offer secure storage facilities with integrated pick-and-pack capabilities. This service supports inventory management needs with flexible access and TPN network connectivity.
Pick & Pack Service
Our pick-and-pack service streamlines order processing with efficient handling and packaging solutions. This service integrates with storage facilities and distribution networks for seamless operations.
People
Chris Lord
General Manager
With extensive experience in logistics management, Chris oversees daily operations and service delivery standards across the company's fleet and network partnerships.
Alison Price
Sales
Alison manages client relationships and business development, leveraging her knowledge of freight requirements across commercial and industrial sectors.
Janet Wood
Customer Services
Janet coordinates customer support operations, ensuring timely responses to client inquiries and maintaining service quality standards.
Chris Carter
Transport Manager
Chris directs transportation logistics and fleet management, optimising routes and delivery schedules for operational efficiency.
Kirsty Williams
Business Effectiveness Manager
Kirsty focuses on process improvement and operational performance, implementing systems to enhance service delivery and internal workflows.
Questions
What services does Claude Hellowell offer?
We specialise in pallet distribution, general haulage, storage solutions, pick-and-pack services, and oversized freight handling across the UK.
What is TPN The Pallet Network?
TPN is the UK's leading pallet network with 119 partners and 130 sites, offering next-day deliveries and ISO 9001-certified operations.
How do you handle oversized freight?
Our TPN XL service manages freight exceeding 2.6m using dedicated vehicles and specialist handling procedures.
What areas do you serve?
We provide nationwide coverage across the UK with enhanced connectivity to Europe and Scandinavia through our network partnerships.
Can I track my shipment?
Yes, through TPN Connect technology with real-time tracking available via mobile app (TAPP) for iOS and Android devices.
What are your office hours?
Our offices operate Monday to Friday from 8:30 AM to 6:30 PM for customer inquiries and service coordination.
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