Building trust through exceptional service, one project at a time.
Established in 1987, Newey Group Ltd boasts over 30 years of experience in the electrical and building industry. Family-owned and based in the West Midlands, our reputable company specializes in delivering exceptional services throughout every stage of your project, from initial planning through to installation and final completion.
Commitment to Excellence
Working alongside local authorities, housing associations, and independent contractors, we prioritize collaborative working, social responsibility, and community involvement. Our team of dedicated professionals approach each project with meticulous attention to detail and an unwavering commitment to exceeding expectations.
Comprehensive Services
Our wide-ranging services cater to both residential and commercial clients, encompassing:
**Electrical Services
- Electrical rewiring and inspections
- Testing and certification
- Fault repairs and maintenance
- Specialist installation services
Building Services
- Kitchen and bathroom refurbishment
- Tiling and plastering
- Carpentry and decoration finishing
- Building repairs and maintenance
Areas of Expertise
- Planned works and insurance-related projects
- Building conversions and extensions
- Property maintenance and refurbishment
Competitive Rates and Transparency
We understand the importance of transparency and affordability. Our market rates are competitive, and we provide clear, detailed estimates before undertaking any work. No project is too big or too small for our dedicated team.
Our Values
- Integrity: We uphold the highest ethical standards and maintain open communication at all times.
- Quality: We prioritize attention to detail and ensure meticulous workmanship.
- Efficiency: We strive to complete projects within established deadlines and within budget.
- Innovation: We embrace advancements in technology and materials to offer our clients the most efficient and effective solutions.
- Community: We actively engage in local initiatives and support community development.
Electrical Services and Customer Experience
Professional and Efficient Service
Newey Electrics, under the guidance of Charles, has provided professional and efficient service to some customers. For instance, Louise Oram had a positive experience with Charles, who sorted out her kitchen lights issue efficiently and safely. He was also praised for his neat work and reasonable pricing.
Inconsiderate and Disappointing Experiences
On the other hand, some customers have had disappointing experiences with the company. For example, Heliely Hyde's partner received electric shocks due to work carried out by the company, and the consumer unit was labelled incorrectly. Similarly, Molly Jensen had an inconsiderate experience with a driver from the company who sped towards her and her horse without stopping.
Poor Communication and Unreliability
Some customers have experienced poor communication and unreliability from the company. For instance, Gary Wordley had an appointment booked weeks ago, but the engineer failed to show up, despite being told he was on his way. Sham Wilkes also had a similar experience, waiting all day for an appointment that never materialized.
Broken Cooker and Lack of Communication
Nick Sharp had a negative experience with the company when they broke a cooker during a house rewiring job and failed to inform the resident. Even after numerous phone calls, the resident is still waiting for the issue to be resolved.
Recommendation
Based on the mixed reviews, it is difficult to make a definitive recommendation. However, customers should be aware of the potential for inconsiderate experiences and poor communication. It is advisable to thoroughly research and choose a reliable electrical service provider.
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