Transforming Vision, Enhancing Life
At Boundary Vets, we pride ourselves on providing exceptional veterinary care with a personal touch. Our team of experienced and professionally trained veterinary surgeons, nurses, and support staff work together to ensure that every pet receives tailored treatment suited to their individual needs. We believe in building strong relationships with our clients, communicating honestly, and treating them fairly.
Our Services
We offer a comprehensive range of veterinary services to cater to your pet's unique needs. From consultations and vaccinations to dental care, microchipping, and endoscopy, we've got you covered. Our facilities are equipped with state-of-the-art diagnostic tools and a sterile operating theatre with monitoring equipment to ensure your pet receives the best possible care.
Our Philosophy
At Boundary Vets, we understand that your pet is a beloved member of your family. That's why we're dedicated to providing top-notch care that prioritizes their health, happiness, and wellbeing. Our team takes the time to get to know you and your pet, tailoring our approach to meet your unique needs and circumstances.
Our Team
Our team of caring, devoted vets, nurses, and support staff look after all your pet's health needs. Meet our Clinical Directors, Veterinary Surgeons, and Practice Managers who are passionate about delivering exceptional care to your furry friends.
Why Choose Us?
By choosing Boundary Vets, you can rest assured that your pet is in good hands. Our RCVS-accredited practice is committed to sustainability and providing a cat-friendly clinic environment. We also offer pet insurance advice, pet health plans, and a range of helpful resources to support you in caring for your pet.
Overview
The reviews are mixed, with some customers expressing satisfaction with the veterinary practice, while others have had negative experiences.
Positive Feedback
Many reviewers praised the practice's friendly and caring staff, describing them as professional, helpful, and caring towards both pets and owners. Some mentioned specific vets who went above and beyond to provide excellent care. The waiting areas were described as clean and comfortable, with separate areas for dogs and cats to reduce stress. The practice's willingness to explain treatment options and costs upfront was also appreciated.
Negative Feedback
Some reviewers expressed frustration with the practice's handling of emergencies, citing poor communication and a lack of urgency in treating serious conditions. One reviewer reported a particularly bad experience, feeling that the practice prioritized profit over care and did not provide adequate treatment for their pet's serious condition. Another reviewer reported difficulty in getting an appointment and feeling dismissed by the practice.
Common Themes
- The importance of good communication and empathy from veterinary staff
- The need for timely and appropriate treatment of pets, especially in emergency situations
- The value of a clean and comfortable waiting area
- The desire for transparent pricing and explanation of treatment options
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