Business Details
Reliable Remote Administrative Support Services
As the founders of As & When Admin Services, we bring over two decades of hands-on experience in office and administrative environments to provide tailored remote support solutions. Our expertise lies in delivering flexible, pay-as-you-go services that empower sole traders and small businesses to focus on core operations without the burden of overheads. By leveraging digital tools, we offer virtual assistance in secretarial tasks, website management, transcription, and more, ensuring clients save both time and costs.Our commitment to transparency is reflected in our no-contract, no-hidden-charges model, with all fees being tax-deductible. Recognised by the Federation of Small Businesses, we prioritise reliability and adaptability, handling everything from urgent document processing to long-term project management. Client testimonials highlight our ability to seamlessly integrate into diverse industries, maintaining professionalism and efficiency across every task.
Services
Audio Transcription
Mailing List Management
Website Repair
Word Processing
Telephone Answering
Highlights and features
- We offer 20 years of experience in remote administrative support.
- Our pay-as-you-go model ensures cost efficiency with no hidden charges.
- All services are tax-deductible, reducing your operational costs.
- We provide tailored solutions for sole traders and small businesses.
- Our team handles urgent tasks with proven reliability and precision.
Associations and certifications
- Federation of Small Businesses
What people say
Prompt and reliable service
Efficient and effective
Highly recommend
Cost effective solution
Personal touch
Services
Virtual Administrative Support
We provide scalable administrative assistance including document management, diary organisation, and data entry. Our team handles time-consuming tasks remotely, allowing businesses to focus on growth. Clients benefit from flexible resourcing without fixed overheads, with all work completed to strict deadlines.
Website Problem Solving
Our specialists diagnose and fix issues across HTML, WordPress, and e-commerce platforms. We restore functionality swiftly to prevent visitor loss, offering both emergency repairs and ongoing maintenance. Services include security updates, broken link fixes, and performance optimisation for improved online presence.
Audio Transcription
We convert interviews, meetings, and voice recordings into accurate written documents. Using advanced tools and manual verification, we ensure 99% accuracy across multi-speaker discussions and technical content. Turnaround times start at 24 hours, with urgent options available.
Telephone Reception Service
Our team manages inbound calls professionally, with custom greetings and message-taking. We handle appointment scheduling, client inquiries, and order processing, providing continuity during absences. Service levels scale from part-time cover to full-time virtual receptionist support.
Mailing List Management
We design, execute, and analyse email marketing campaigns to boost engagement. Services include list segmentation, template creation, and performance tracking with open/click-through statistics. Our strategies help businesses nurture leads and convert prospects through targeted communication.
Questions
What specific administrative tasks can you handle remotely?
We manage document creation, diary organisation, email handling, invoice processing, and data management across various sectors.
How does your pay-as-you-go pricing work?
You only pay for completed tasks with no minimum hours, contracts, or hidden fees – ideal for irregular workloads.
Can you support businesses outside Somerset?
Yes, we work UK-wide via secure digital collaboration tools, with clients from London to Cornwall.
What website platforms do you support?
We repair and maintain sites built with WordPress, Joomla, OpenCart, HTML, and custom-coded platforms.
How quickly can you start handling urgent tasks?
Most services commence within 24 hours of initial contact, with emergency website repairs prioritised immediately.
Are your services suitable for small businesses?
Yes, we specialise in affordable solutions for SMEs, with 85% of clients operating with fewer than 10 employees.
