Business Details
Your Trusted IT Partner in Surrey
Pro Drive IT is a dedicated IT support and cybersecurity company serving businesses across Surrey, London, and the South East. With over 25 years of experience, we specialise in delivering tailored technology solutions for sectors where security and compliance are critical, including legal, accountancy, and financial services. Our approach begins with understanding your business operations, future goals, and unique challenges, enabling us to develop a technology roadmap aligned with your needs. Our engineering team implements innovative solutions, while our service team ensures seamless system operation, resolving issues promptly in clear, jargon-free communication.We prioritise open dialogue, transparency, and long-term partnerships, working closely with clients to maintain secure, efficient IT infrastructure. Our commitment to excellence is reflected in our 89 Net Promoter Score and a client-centric guarantee: if we fail to improve your IT within three months, we refund your fees. By combining technical expertise with a personal touch, we empower businesses to leverage technology effectively and securely.
Services
IT Support
Cyber Security
IT Strategy
Cloud Services
24/7 Support
Highlights and features
- We have over 25 years of experience in business IT support and cybersecurity.
- Our team provides 24/7 IT support tailored to security-critical sectors.
- We align technology strategies with your business goals and compliance needs.
- Our 89 Net Promoter Score reflects exceptional client satisfaction and reliability.
- We offer a unique guarantee: if we fail to improve your IT in three months, we refund your fees.
What people say
Attentive and helpful
Efficient and professional
Timely manner
Keep business safe
Smooth service
Services
IT Support
Our IT support services ensure seamless business operations through proactive maintenance and rapid issue resolution. We provide 24/7 assistance for SMEs in security-critical sectors, addressing downtime, system upgrades, and technical queries. Our team prioritises clear communication, resolving problems efficiently while maintaining compliance with industry standards for legal, accountancy, and financial services clients.
Cyber Security
We deliver comprehensive cybersecurity solutions to safeguard client data and infrastructure against evolving threats. Services include risk assessments, compliance audits, and implementation of best-practice security protocols. Our expertise ensures businesses meet regulatory requirements while maintaining robust defences, with tailored strategies for sectors requiring high-security standards like legal and financial services.
IT Strategy
Our IT strategy consultancy aligns technology investments with business objectives through custom roadmaps and budgeted annual plans. We assess existing infrastructure, identify efficiency gaps, and recommend scalable solutions to support growth. This service helps clients optimise IT spending, mitigate risks, and achieve long-term operational goals while maintaining compliance with sector-specific regulations.
Cloud Services
We evaluate and implement cloud technologies to enhance business efficiency and scalability. Our services include cloud migration planning, infrastructure optimisation, and security configuration. By identifying cost-effective cloud solutions tailored to client needs, we help organisations improve data accessibility, reduce operational costs, and maintain secure, compliant cloud environments for sustainable growth.
24/7 Support
Our 24/7 support service ensures continuous IT system availability with immediate response to critical issues. Dedicated engineers address emergencies outside standard hours, minimising downtime and operational disruption. This service is particularly vital for clients in time-sensitive sectors, providing peace of mind through uninterrupted technical assistance and rapid resolution of urgent problems.
People
Bruce Penson
Managing Director
Bruce leads Pro Drive IT with expertise in cybersecurity and business productivity. He develops technology strategies for clients while actively educating businesses on IT security. A former multinational metals manufacturer executive, he combines industry experience with a passion for outdoor activities.
Matt Taylor
Technical Director
Matt oversees Pro Drive IT's technical operations, leveraging extensive multinational project management experience. He ensures innovative solutions are delivered effectively to clients. Outside work, he balances family life with former jogging hobbies, adapting to the demands of parenthood.
Questions
What IT services do you offer for legal firms?
We provide tailored IT support, cybersecurity, and compliance solutions specifically for legal practices, ensuring secure data handling and regulatory adherence.
How do you ensure cybersecurity for financial institutions?
We implement risk assessments, compliance audits, and advanced security protocols tailored to financial services' regulatory requirements and threat landscapes.
Do you offer 24/7 IT support?
Yes, our 24/7 support service provides immediate assistance for critical IT issues, minimising downtime for time-sensitive operations.
What is your client satisfaction guarantee?
If we fail to improve your IT within three months, we refund your fees with no obligations.
How do you handle cloud migration for businesses?
We assess your needs, plan secure migrations, and optimise cloud infrastructure to enhance efficiency while maintaining compliance.
