Providing excellence in care, promoting independence and wellbeing
At Dorrington House Care Homes, we are dedicated to providing high-quality care and support to our residents. With over 40 years of experience in the care industry, our family-run business has built a reputation for excellence in delivering person-centred care that promotes independence, dignity, and wellbeing.
Our History
Our journey began in 1979 when our founders, Steve and Lorraine Dorrington, opened their first care home in Wormegay, Norfolk. Since then, we have grown to become a trusted provider of care services, with three purpose-built homes in Dereham, Watton, and Wells-next-the-Sea. Our homes are designed to provide a safe, comfortable, and stimulating environment that enables our residents to live life to the fullest.
Our Services
We offer a range of care services, including long-term care, short-term respite care, and day care. Our dedicated team of care professionals provides 24-hour care and support to our residents, tailored to their individual needs and preferences. Our services include:
- Personal care and assistance with daily living activities
- Medication management and administration
- Nutrition and meal planning
- Social activities and entertainment
- Health and wellbeing programs
- Dementia care and support
Our care homes are registered with the Care Quality Commission (CQC) for Older People and Older People with dementia. We take pride in our high standards of care, and our commitment to continuous improvement ensures that our residents receive the best possible support and care.
Our Philosophy
At Dorrington House Care Homes, we believe that every individual deserves to be treated with dignity and respect. We strive to create a sense of community and belonging in our homes, where our residents can feel safe, valued, and supported. Our care philosophy is centered around promoting independence, encouraging socialization, and providing personalized care that meets the unique needs and aspirations of each resident.
Overview of Reviews
The reviews for Dorrington Care Home are a mixed bag, with some reviewers having a very positive experience and others having a very negative one.
Positive Experiences
Some reviewers have praised the care home for its cleanliness, friendly and caring staff, and pleasant atmosphere. One reviewer praised the staff's kindness and approachability, stating that they went above and beyond to support their father's care. The food was also mentioned as being great.
Negative Experiences
On the other hand, some reviewers have had a very negative experience at the care home. One reviewer reported that their mother was over-medicated, and another reviewer described the care home as "terrible and inhuman". There were allegations of neglect, with residents being left in pain and soiled, and staff being more concerned with covering up mistakes than providing proper care. Another reviewer described the care home as "poorly run", with understaffing and lack of dementia training.
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