Delivering Excellence in Building Services
Our Passion for Horses & Pony Gifts
Luvponies truly understands the deep love for all things equestrian. Our passion for horses and ponies extends beyond just a hobby - it's a way of life. We believe in celebrating the bond between horse and rider, and in creating unique and memorable gifts that capture the spirit of horsey love.
Custom Riding Hat Silks - Express Your Individuality
Our specialist collection of custom riding hat silks lets you express your unique style and love for horses. Design your dream silk, featuring your colors, patterns, or even your own horse's image.
A Diverse Range of Equestrian Gifts
From beautifully crafted riding jackets and personalized hoodies to stylish accessories like bobble hats and equestrian-inspired jewelry, we have something for everyone. We also offer a stunning range of clothes, gifts, and homeware to suit every taste and occasion.
Fast & Reliable Delivery
We understand that when you want something special, you need it quickly. That's why we offer fast and reliable delivery options to ensure you receive your order in time.
Customer Satisfaction - Always Our Top Priority
We take pride in providing exceptional customer service and prioritize your satisfaction. Our dedicated team is always ready to assist you with any questions or concerns you may have. We value your feedback and strive to continuously improve our products and services.
Join the Luvponies Community
Subscribe to our newsletter and stay updated on the latest arrivals, special offers, and more. We also encourage you to follow us on social media to connect with fellow horse lovers and discover even more inspiration for your equestrian passions.
We hope you enjoy browsing our website and discovering the perfect gifts for yourself or your loved ones. Happy horsey shopping!
Overall Customer Satisfaction
This business has received a mixed response from its customers. On one hand, there are several customers who have had a positive experience with the company, praising its quality products, excellent customer service, and quick delivery. On the other hand, a few customers have expressed dissatisfaction, particularly regarding product quality and the handling of complaints.
Positive Feedback
The positive feedback highlights the company's ability to deliver high-quality products promptly, which has led to customer satisfaction and repeat business. Customers appreciate the exceptional service, lovely quality of the products, and the friendly staff. The business's quick response to orders and timely delivery have also been praised.
Negative Feedback
However, the negative feedback indicates that there are areas for improvement, particularly in terms of product quality and customer complaint handling. One customer reported receiving a poorly made product and was unhappy with the way their complaint was handled. Another customer suggested that the company should focus on delivering the products ordered and answering their phone to improve customer satisfaction.
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