Business Details
20 Years
experience
Expert Computer Repairs & IT Support in Stevenage
Established in 2006, The IT People has dedicated itself to providing reliable computer repair and IT support services to residents and businesses in Stevenage and surrounding areas. With over 18 years of experience and a team of skilled professionals, we prioritise customer satisfaction through transparent pricing, a no fix no fee policy, and a maximum labour charge of 70.00. Our services span hardware diagnostics, software troubleshooting, data recovery, virus removal, and network setup, catering to both residential and commercial clients.We operate a repair centre for walk-in diagnostics while offering free home visits within a 10-mile radius of Stevenage, ensuring accessibility and convenience. Our commitment to quality is reflected in over 700 positive reviews on Trustatrader.co.uk, underscoring our reputation as a trusted local provider. By combining technical expertise with a customer-centric approach, we aim to resolve technology challenges efficiently without compromising on service standards.
Services
Computer Repairs
Data Recovery
Virus Removal
Network Setup
Software Support
Hardware Diagnostics
System Upgrades
Backup Solutions
Details
- Year established: 2006
Highlights and features
- We offer a no fix no fee guarantee
- Free home visits within 10 miles
- Fixed maximum labour charge of 70.00
- 18 years of local technical expertise
- Over 700 verified customer reviews
What people say
Positive reviews
Professional service
No fix no fee
Reliable repairs
Free advice
Services
Computer Repairs
We repair all hardware faults including broken screens, keyboard issues, and internal component failures. Our technicians restore systems to full functionality with a maximum labour charge of 70.00. Customers receive a free diagnosis before any work begins, ensuring transparency in our repair process for desktops and laptops.
Data Recovery
Specialised recovery of lost data from damaged storage devices including hard drives and SSDs. Using advanced tools, our experts retrieve important files with a maximum labour charge of 70.00. This service includes initial diagnostics to assess recoverability, ensuring customers understand their options before proceeding with data extraction.
Virus Removal
Comprehensive removal of viruses, spyware, and other malicious software from infected systems. Our technicians eliminate threats while preserving user data for 70.00 maximum charge. Post-cleanup security recommendations help prevent future infections, maintaining system performance and protecting sensitive information against recurring security threats.
Software Support
Assistance with operating system installations, software configuration, and performance optimisation for 70.00 maximum charge. Our experts resolve compatibility issues and provide guidance on security software selection. This service covers both troubleshooting existing problems and proactive setup of new software solutions for improved system stability.
Network Setup
Professional installation and configuration of home internet connections, Wi-Fi networks, and peripheral devices for 70.00 maximum charge. We ensure secure network configurations while connecting printers, smart devices, and multiple computers. This includes setup of wireless security protocols and signal optimisation for reliable connectivity throughout residential properties.
Questions
What services do you offer?
We provide computer repairs, data recovery, virus removal, software support, and network setup services for £70 maximum charge.
Is there a diagnostic fee?
No, we offer free diagnostics before any repairs to ensure transparent pricing for our customers.
Do you provide home visits?
Free home visits available within 10 miles of Stevenage for all repair services.
What if my issue can't be fixed?
Our no fix no fee policy means you pay nothing if we can't resolve your computer problems.
How experienced are your technicians?
Our team has 18 years of combined experience delivering computer repairs and IT support locally.
