At Nina Estate Agents & Lettings Ltd, we are a family-run business with over 32 years of experience within the estate agency industry. Led by Nina Chivers and her husband Rob, a seasoned expert, and supported by her son Joe, an experienced valuer and photographer, our team combines knowledge, trust, and passion to deliver exceptional services to our valued customers. With a team of dedicated staff, many of whom have been with us for over 14 years, we have built a strong reputation in the local market.
Our Services
Whether you're looking to sell your home, buy a new house, rent a property, or have Nina Estate Agents and Lettings Ltd manage your rental property, our team are on hand to make the whole process as stress-free as possible. We offer a range of services designed to help you achieve your property goals, including:
- Free mortgage decision in principle, providing you with valuable information to help you make informed decisions
- Free mortgage setup with an adviser, where our team collaborates with trusted mortgage advisers who have access to the whole mortgage market
- Full marketing package, including professional photography, unlimited photographs, floor plans, and a 3D video tour to showcase your property in the best light
- Extensive online exposure, where we advertise your property on all major property portals and leverage social media platforms to extend our reach and attract potential buyers
- Accompanied viewings and honest feedback, where we personally accompany all property viewings, providing honest feedback and insights
- Property Portal Access, where you can track updates, view viewing schedules, and stay informed about the progress of your sale
- Lettings experience, where we specialise in lettings, helping tenants and landlords in Barry and across The Vale of Glamorgan
Why Choose Us?
At Nina Estate Agents & Lettings Ltd, we pride ourselves on our local market expertise, personalised service, and accredited and professional approach. We understand that selling your home can be an emotional journey, and we approach each situation with care and compassion. We prioritize the well-being of our clients and strive to make the process as smooth and stress-free as possible. Our experienced team ensures realistic valuations, enabling us to attract genuine buyers and leading to quicker sales.
Overall Experience
The reviews provide a mixed bag of experiences with Nina Estate Agents. While some customers had an excellent experience, others were left disappointed and frustrated.
Positive Aspects
Many reviewers praised the staff at Nina Estate Agents, particularly Pauline, David, and Joe, for their professionalism, efficiency, and helpfulness. They were knowledgeable, responsive, and provided excellent customer service, making the buying and selling process smooth and stress-free. Some reviewers appreciated the personal touches and attention to detail provided by the staff.
Negative Aspects
On the other hand, some reviewers had negative experiences with the agency. One reviewer was unhappy with the way their offer was handled, feeling that they were misled and left in the dark. Another reviewer was rudely treated by a staff member who hung up on them when they took time to consult with their partner. A third reviewer felt that the agency was dishonest about the reason for rejecting their rental application, citing bad credit history as the reason.
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