Business Details
50+ Years
experience
Trusted Jewellers in Cheltenham Since 1947
Established in 1947, Frederick Allen has been a cornerstone of Cheltenham's jewellery trade for over seven decades. Our family-run business, now led by Tim Jarvis alongside his sister Sally, combines traditional craftsmanship with modern expertise. We specialise in jewellery and watch repairs, valuations, and the sale of new and pre-owned items, maintaining a commitment to quality and customer service. Our team of skilled jewellers and horologists provides meticulous attention to detail, offering services such as chain soldering, ring resizing, dial restoration, and CAD design.With a heritage rooted in Albion Street since 1947 and our current location on Winchcombe Street, we continue to serve local and regional clients with a personal, bespoke approach. Our dedication to transparency and trust has earned us longstanding relationships with customers, evidenced by testimonials praising our reliable repairs and knowledgeable staff. We pride ourselves on preserving our history while adapting to contemporary needs, ensuring every client receives tailored solutions and exceptional service.
Services
Jewellery Repairs
Watch Repairs
Valuations
Engraving
Pearl Re-stringing
Details
- Year established: 1947
Highlights and features
- We offer over 75 years of combined experience in jewellery and horology.
- Our team provides free estimates for all repair and valuation services.
- We specialise in intricate CAD design and restoration of antique pieces.
- Our family-run business maintains a personal, customer-centric approach.
- We serve both local and regional clients with tailored solutions.
What people say
Outstanding service
Helpful and patient
Excellent service
Fantastic work
Most reliable company
Services
Jewellery Repairs
Our skilled jewellers specialise in a wide range of repairs, from simple chain soldering to intricate CAD design work. We offer polishing, stone resetting, and re-tipping claws, ensuring your jewellery remains in pristine condition. With decades of experience, we deliver precise, reliable repairs tailored to your needs.
Watch Repairs
We service all major brands, including Rolex and Omega, with expert case refurbishment and battery replacements. Our technicians provide free estimates and use advanced techniques for dial restoration and quartz clock repairs. Trust us to maintain your timepiece's precision and longevity.
Valuations
We offer insurance and probate valuations with detailed certificates outlining your item's worth. Our experts assess jewellery and watches, providing accurate, documented appraisals for legal or personal records. This service ensures you understand your item's market value.
Engraving
Add a personal touch to your jewellery with our professional engraving service. We handle delicate inscriptions on rings, pendants, and watches, using precision tools to create lasting, meaningful details for special occasions.
Pearl Re-stringing
We restore pearl necklaces and beaded jewellery with expert re-stringing and clasp replacement. Our meticulous process ensures security and longevity while preserving the original design's elegance and integrity.
Questions
Do you repair watches from all brands?
Yes, we repair all major brands including Rolex, Omega, and TAG Heuer, using specialist techniques and genuine parts.
Can I get a valuation for insurance purposes?
Yes, we provide detailed insurance valuations with certificates outlining your item's assessed market value.
Do you buy unwanted jewellery or watches?
Yes, we purchase pre-owned items and offer competitive prices based on current market values.
What are your opening hours?
We are open Monday 9:30–17:00, Tuesday–Saturday 10:00–16:30, and closed Sundays.
Do you offer engraving services?
Yes, we provide professional engraving for rings, watches, and pendants to add personal touches.
