Business Details
50+ Years
experience
Emergency
services
Your Trusted Property Letting Experts in Anlaby
Established in 1925, Stephenson Management is a fifth-generation family business combining traditional values with modern technology to deliver high-quality property letting and management services. Our team, led by Managing Director Sarah Randell with 30 years of experience, specialises in residential sales, letting, and estate management for small and large residential blocks. As members of The Property Ombudsman for Lettings and SafeAgent, we adhere to strict codes of practice, ensuring transparency and compliance with industry regulations. Our fee structure is clear and competitive, with no hidden charges, and we offer flexible service options tailored to individual client needs.We provide accompanied viewings, comprehensive tenant assessments, periodic inspections, and 24-hour emergency support. Our rent guarantee service, available at an additional cost, offers financial protection against arrears and legal disputes. With a 5-star Google rating and over nine decades of local market expertise, we prioritise client satisfaction through personalised service and efficient property management solutions.
Services
Tenant Find
Full Property Management
Rent Guarantee
Property Valuation
Accompanied Viewings
Deposit Dispute Resolution
Emergency Repairs
EPC & Safety Checks
Tenant Assessment
Leaseholder Management
Details
- Year established: 1925
Highlights and features
- We offer 30 years of local property market expertise with fifth-generation family leadership.
- Our transparent fee structure includes no hidden charges until a tenant is secured.
- We provide 24-hour emergency repair support for landlords and tenants.
- Our rent guarantee service protects against arrears and legal disputes (extra charge).
- We hold a 5-star Google rating from verified landlord and tenant reviews.
Associations and certifications
- The Property Ombudsman
- SafeAgent
What people say
5 star service
Excellent customer service
Quick responses
No hidden fees
Professional management
Services
Tenant Find Service
Our Tenant Find Service includes property market appraisal, professional photography, portal advertising across Zoopla and OnTheMarket, tenant assessment, and tenancy agreement preparation. We ensure compliance with deposit schemes and provide key management, matching properties to prospective tenants through our mailing list and viewings.
Full Property Management
Full management covers rent collection, arrears handling, property inspections, maintenance coordination, and 24-hour emergency repairs. We manage utility notifications, legal notices, deposit resolution, and offer rent protection, ensuring landlords receive monthly statements and online portfolio access.
Rent Guarantee Service
This service provides financial cover for up to 15 months of rent arrears, legal disputes, and eviction costs. It includes a legal advice helpline and vacant possession cover, subject to terms. Exclusions apply for pre-existing arrears and late claims notifications.
Property Valuation
We offer free, no-obligation property valuations to determine market value for letting or sale. Our assessments consider local market trends, property condition, and comparable listings, providing accurate pricing guidance to maximise returns.
Emergency Repair Support
Available outside office hours, our emergency repair service addresses urgent issues like plumbing failures or heating breakdowns. Tenants contact the same office number or portal for immediate attention, with contractors dispatched to resolve problems swiftly.
People
Sarah Randell
Managing Director
Sarah Randell, Managing Director, has 30 years of experience in residential property management. She holds the Level 3 NFOPP Technical Award in Residential Letting and leads the fifth-generation family business with expertise in sales, letting, and estate management.
Questions
What services does Stephenson Management offer for landlords?
We provide tenant find, full property management, rent guarantee, property valuation, and leaseholder management services, with transparent fees and 24-hour emergency support.
How much does property management cost?
Full management is 12% including VAT, while tenant find costs £360–£480 inc VAT. Detailed pricing is provided during initial consultations.
How quickly are emergency repairs handled?
Emergency repairs receive immediate attention via our 24-hour contact line, with contractors dispatched promptly to resolve urgent issues.
Are there any hidden fees?
No hidden fees apply. Charges are transparent, with no costs incurred until a tenant is secured for your property.
What accreditations does Stephenson Management hold?
We are members of The Property Ombudsman for Lettings and SafeAgent, ensuring compliance with industry standards and client protection schemes.
How can I request a property valuation?
Contact us via phone or our website to book a free, no-obligation valuation with one of our experienced property experts.
