At Glyn Jones Opticians, we pride ourselves on our commitment to providing exceptional eye care services to our patients in Stoke-on-Trent and the surrounding areas. With over 150 years of collective experience, our team of expert opticians is dedicated to delivering high-quality products and personalized attention to each patient who walks through our door.
Our Story
Our independent practice has been a staple in the community for over 40 years, and we take pride in our ability to build long-lasting relationships with our patients. We achieve this by ensuring that, where possible, patients see the same practitioner every time they visit us. Our commitment to excellence is reflected in our associations with the General Optical Council (GOC), the Association of British Dispensing Opticians (ABDO), and the British Contact Lens Association (BCLA).
Our Services
We offer a comprehensive range of eye care services, including routine eye examinations, contact lens fittings, and clinical services such as OCT scanning. Our state-of-the-art equipment and advanced technology enable us to provide accurate diagnoses and effective treatments for various eye conditions. We also stock a wide range of high-quality eye wear, including designer frames from renowned brands like Tom Ford, Gucci, and Prada.
Our Mission
At Glyn Jones Opticians, we are dedicated to providing exceptional eye care services that exceed our patients' expectations. We strive to build trust and confidence with each patient, providing personalized attention and tailored solutions to meet their unique needs. Our goal is to provide clarity and confidence to our patients, empowering them to take control of their eye health.
Meet the Team
Our team of experienced opticians, led by Tom Brocklebank and Ian Hamilton, are dedicated professionals who share a passion for delivering exceptional eye care services. With their extensive knowledge and expertise, they are committed to providing personalized attention and care to each patient.
Overview of Customer Reviews
The majority of customers have expressed high satisfaction with their experience at Glyn Jones Opticians, praising the professionalism, helpfulness, and attentiveness of the staff.
Positive Aspects
- Excellent Customer Service: Many reviewers praised the exceptional customer service, highlighting the friendly, helpful, and attentive staff.
- Professionalism: The opticians were commended for their professionalism, taking the time to explain everything clearly and putting customers at ease.
- Efficient Service: Customers appreciated the efficient service, with some even mentioning that they were able to get emergency glasses made within an hour.
- Wide Selection of Glasses: The large selection of glasses for men, ladies, and children was also a plus for many customers.
Negative Aspects
- Lost Booking: One customer expressed frustration after being told that their booking had been lost, leading to a negative experience.
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