Expert Property Management, Exceptional Service
Building Trust and Empowering Property Ownership
Mitchell Property Management has been helping landlords and tenants in the Co. Antrim area achieve their property goals since 2004. Founded on a foundation of expertise, integrity, and a deep understanding of the local market, we are dedicated to providing a seamless and streamlined property experience for all.
Our Vision
Our vision is to empower landlords and tenants to navigate the intricacies of property ownership with confidence. We believe in building strong relationships, open communication, and delivering exceptional customer service every step of the way.
Our Expertise
We offer a comprehensive range of services tailored to your specific needs, including:
For Landlords
- Tenant Sourcing & Selection: Comprehensive tenant screening and referencing processes to ensure the right tenants for your property.
- Rent Collection & Payment: Seamless online rent collection and timely payment processing.
- Property Management & Maintenance: Comprehensive property care, including maintenance coordination and response to tenant issues.
- Compliance & Legal Guidance: Expertise in all relevant tenancy regulations and landlord obligations.
- Detailed Reporting & Communication: Regular reporting and transparent communication throughout the process.
For Tenants
- Dedicated Tenant Support: Responsive communication, personalized service, and efficient handling of tenant enquiries and concerns.
- Transparent Rent & Fees: Clear and concise explanation of rental terms and associated costs.
- Responsive Maintenance: Quick resolution of maintenance issues and clear communication throughout.
- Access to Resources: Access to online portal for rent payments, maintenance requests, and communication with your landlord.
Our Values
Our values guide us in everything we do:
- Integrity: We operate with honesty, transparency, and accountability.
- Professionalism: We consistently deliver exceptional customer service and maintain high standards.
- Attention to Detail: We are meticulous in our approach and take pride in the quality of our work.
- Communication: We believe in clear and open communication with our clients.
- Customer Focus: We are dedicated to exceeding expectations and building lasting relationships.
Contact us today to explore how Mitchell Property Management can help you achieve your property goals!
Mixed Reviews
There are several mixed reviews about Mitchell Property, with some reviewers expressing extreme satisfaction while others had extremely negative experiences. The main concerns among the negative reviews revolve around the company's lack of professionalism, responsiveness, and handling of issues.
Difficulties with Communication and Support
Some reviewers have expressed frustration with the company's difficulty in addressing their concerns, with some claiming that their issues were ignored or handled poorly. This lack of communication and support has led to a negative experience for these reviewers.
Poor Customer Service
Many of the negative reviews highlight poor customer service, with reviewers feeling that their needs were not met and that they were treated poorly by the company. This includes complaints about a lack of response to concerns, poor communication, and unprofessional behavior.
Difficult Tenancy Experience
Some reviewers have reported having a difficult tenancy experience with Mitchell Property, citing issues such as excessive noise, poor maintenance, and a lack of support from the company. These experiences have left a negative impression on these reviewers.
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