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At Cranmore Vets, we take pride in being a trusted and compassionate animal practice in Cheshire, dedicated to providing exceptional care for your beloved pets. With a rich history dating back to 1873, our team of skilled veterinarians and veterinary nurses are passionate about delivering the highest quality care to ensure your pets lead happy and healthy lives.
Our Services
Our modern and well-equipped surgery offers a comprehensive range of services designed to cater to your pet's unique needs. From routine check-ups and vaccinations to emergency care and complex surgeries, we are committed to providing the latest in veterinary treatment and nursing care. Our services include:
- Deaf BSL service
- Emergency service
- Healthy Pet Club
- Hydrotherapy and physiotherapy
- Nurse clinics
- PetsApp
- Pet insurance
- Pet Passports / Animal Health Certificates
- Referrals and ChesterGates
- Repeat prescriptions
Our Team
Our team of highly dedicated and experienced veterinary surgeons and vet nurses are devoted to your pet's wellbeing. We understand the importance of building strong relationships with our clients and their pets, and we strive to provide a personalized and compassionate service that exceeds your expectations. Our team is passionate about animal care and works tirelessly to ensure your pets receive the highest quality care.
Our Commitment
At Cranmore Vets, we are committed to providing exceptional care for your pets. We believe in the importance of preventative medicine and strive to educate our clients on the best ways to keep their pets healthy and happy. Our experienced team is dedicated to providing the latest in veterinary treatment and nursing care, and we are open six days a week to ensure your pets receive the care they need when they need it.
Overview
The reviews of Cranmore Veterinary Surgery are overwhelmingly positive, highlighting the excellent service, compassionate staff, and dedication to the wellbeing of pets.
Positive Feedback
Most reviews praise the staff for their friendly, understanding, and empathetic approach. The quality of care provided to pets is highly appreciated, and several reviewers have mentioned the dedication and support they received during difficult times. The clinic's cleanliness, modern facilities, and the ability to handle emergencies promptly are also appreciated.
Testimonials
- Helen Baker: "Emma" supported her with a difficult decision regarding her dog's end-of-life care, providing comfort and stress-free experience.
- Abbie Rogers: The staff showed love and care to her kitten, Marigold, during her neutering procedure.
- Susan Hartley: The vet services were fantastic, and the staff took great care of her dog.
- Gareth Hughes: Rebecca, the vet, was dedicated, caring, and empathetic, providing special memories during a sad time.
- Christine Jones: The staff at Cranmore and Chester Gates were wonderful, and her spaniel, Max, received excellent care during his illness.
- Joseph Pullan: The staff was friendly and understanding, providing great treatment for his retriever, Barkley, during his hydrotherapy sessions.
- Pauline: The staff, especially Vet Rebecca and Sally on reception, were superb, friendly, and compassionate.
- S. Matthews: The staff was friendly, knowledgeable, and provided almost instant access to out-of-hours advice and service.
- Paul Griffiths: The vet and reception team provided a fantastic response during a medical emergency for his puppy, Cooper.
- Eric Healing: The staff was lovely and seemed to really care about the animals they treated.
- Scarlettalexis Hampson: She had a great first appointment with her puppy, Axel, and the staff were lovely and caring.
- Gaz M. J.: The staff always showed love and compassion to his family pets and would do anything to help.
- Paul Johnston: Everyone at Cranmore was friendly, professional, and welcoming during his dog's first vaccination.
- Wendy Crompton: The staff provided wonderful care to her dog, Albus, after surgery, and she couldn't thank them enough.
Negative Feedback
However, there is one negative review expressing dissatisfaction with the emergency out-of-hours service, stating that the staff lacked empathy and professionalism, and prioritized money over customer satisfaction.
Negative Testimonial
- Raven Fletcher: She had a traumatic experience with the emergency out-of-hours service, feeling disrespected and uncared for during a difficult time.
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