Transforming your home with style and light
At The Light Room, we pride ourselves on being the go-to destination for all your lighting and home furnishings needs. Our extensive range of products is carefully curated to provide our customers with a unique and stylish way to illuminate and decorate their homes.
Our Story
With over 20 years of experience in the industry, we have built a reputation for providing exceptional lighting products at competitive prices, combined with excellent customer service from our experienced staff. Our team is dedicated to helping you find the perfect lighting solution for your home, and we strive to make your shopping experience with us as enjoyable and stress-free as possible.
Our Services
We offer a wide range of services to ensure that you find the perfect lighting and home furnishings for your needs. From stylish wall lights to beautiful table lamps, and from ceiling lights to floor lamps, our extensive range of lighting products is sure to impress. We also stock a vast array of home accessories, including mirrors, coffee tables, and designer sculptures, to help you add the finishing touches to any room in your home.
In addition to our extensive range of products, we also offer a sourcing service where we will happily source and order products for you if you're struggling to find the perfect one on our website and in store. Our staff are trained to help you choose the perfect lighting for your needs and discuss deliveries of orders.
Why Choose Us?
At The Light Room, we pride ourselves on our commitment to exceptional customer service and our ability to provide our customers with a unique and personalized shopping experience. We have a wider array of products on display in our showroom, as well as the full ranges available in our many suppliers' catalogues. Whether you're looking for a specific type of lighting or home furnishing, or simply seeking inspiration for your next project, we are here to help.
Customer Experience
The customer service of the shop is highly praised by many reviewers, with several mentioning the owner's helpfulness and friendliness. Shona, the owner, is particularly mentioned for going the extra mile to ensure customer satisfaction, even offering to take a sample of a customer's wallpaper to ensure a perfect match.
Product Range
The shop's selection of lamps and decorative accessories is also commended, with reviewers describing it as "beautiful", "exquisite", and "fantastic". The range of products is considered impressive, with a great variety of table lamps, floor lamps, ceiling lights, wall clocks, mirrors, and more.
Issues with Returns and Refunds
However, there are some negative comments regarding the shop's return and refund policy. One reviewer had a disappointing experience when trying to return a ceiling light that did not provide the desired effect, and was met with a lack of interest from the owner. This reviewer advises others to be cautious when making a purchase, as trying out a light before fitting it may not be an option.
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