Business Details
17 Years
experience
Expert Computer & Console Repairs in Mansfield
Established in 2009, PC Medic has built a reputation for delivering expert computer and console repair services to both residential and business clients in Mansfield. Our team of skilled technicians combines over two decades of collective experience with a commitment to using genuine parts and transparent communication. We specialise in diagnosing and resolving hardware and software issues, offering virus removal, custom PC builds, and on-site home visits to ensure minimal disruption to our customers. Our approach prioritises clear explanations without technical jargon, competitive pricing, and a no-fix-no-fee policy for eligible repairs.With a physical store in Clipstone, we also provide a range of peripherals, networking solutions, and refurbished equipment to meet diverse technological needs. Our dedication to customer satisfaction is reflected in our 4.9 Google rating from 63 reviews, highlighting our responsiveness, technical expertise, and personalised service. We maintain regular business hours for in-person support while offering flexible callout services for urgent requirements.
Services
PC Repairs
Console Repairs
Custom PC Builds
Virus Removal
Accessories Sales
Details
- Year established: 2009
Highlights and features
- We have over 20 years of combined experience in computer repairs
- Our technicians provide home visits in the Mansfield area
- We use genuine parts and guarantee no technical jargon
- We offer a no-fix-no-fee policy for eligible repairs
- We provide transparent pricing with no hidden charges
What people say
Excellent service
Knowledgeable staff
Fast repairs
Friendly technicians
Competitive prices
Services
PC Repairs
We diagnose and fix hardware and software issues in desktops and laptops, including screen replacements, power jack repairs, and Windows installations. Our technicians use genuine parts and provide clear explanations of all repairs. With over 20 years of experience, we ensure reliable solutions for slow performance, virus infections, and connectivity problems.
Console Repairs
We repair PlayStation, Xbox, and Nintendo Switch consoles with a 3-month warranty on all fixes. Our service covers hardware faults, software issues, and controller repairs. We accept devices for repair either in-store or through our callout service, ensuring minimal downtime for gaming enthusiasts.
Custom PC Builds
Our technicians create tailored gaming and business PCs to meet specific performance requirements. We assist customers in selecting components and provide full system assembly, Windows installation, and software configuration. From budget systems to high-end gaming machines, we deliver custom solutions with expert guidance throughout the process.
Virus Removal
We eliminate viruses, malware, and ransomware from infected devices while preserving personal data. Our service includes security assessments and installation of protective software to prevent future infections. We address issues like pop-ups, browser hijacking, and unauthorised access with guaranteed no jargon explanations.
Home Visits
Our technicians provide in-home assistance for computer setup, software troubleshooting, and network configuration. We offer printer installation, smart TV setup, and data backup guidance while working with customers' existing equipment. This service is available within the Mansfield area during regular business hours.
People
Chris
Owner/Technician
With over 20 years of experience in computer repairs, Chris leads PC Medic's technical team. He specialises in hardware diagnostics and custom PC builds, maintaining a strong focus on customer education and transparent pricing. His hands-on approach ensures quality service delivery across all repair categories.
Questions
How experienced are your technicians?
Our team has over 20 years of combined experience in computer and console repairs, serving both residential and business clients.
What is your no-fix-no-fee policy?
If we cannot economically repair your device, we charge nothing. Diagnostic fees apply only if you decline recommended repairs.
Can I drop off my device for repair?
Yes, you can bring your device to our Clipstone store. We also offer callout services for on-site assessments.
How long do repairs typically take?
Most repairs complete within 1-4 working days. Parts availability may affect this timeframe, with updates provided throughout.
Do you repair phones and tablets?
Yes, we offer mobile device repairs with typical turnaround times of 1-2 working days for common issues.
What payment methods do you accept?
We accept cash, credit, and debit cards in-store. Cash payments are required for on-site repair services.