Experience the comfort and care you deserve at The Haven
The Haven is a care home that has been carefully adapted to give a home from home atmosphere whilst offering all the comforts needed to support active later life. We are committed to providing the best quality care for our guests, and our experienced staff are dedicated to ensuring that every individual receives the care and attention they deserve.
About Us
The Haven is a friendly home run by a great team of experienced and approachable staff. We offer nursing or personal care to just 17 guests, allowing us to provide a truly personalized service to each and every one of our residents. Our staff are handpicked for their kind and compassionate nature, and we take great pride in our reputation for providing individual care within a family environment.
Our Services
We understand that every individual has different needs, which is why we offer a range of services designed to meet the unique requirements of each of our guests. From residential care to dementia care, day and respite care, we are committed to providing the highest quality care to ensure that our guests live happy, healthy, and fulfilling lives.
Daily Life
We believe that keeping active is critical to our guests' happiness, which is why we encourage them to socialize and be as active as they want to be. Our daily activities are designed to be fun and engaging, and we take great care to ensure that every individual has the opportunity to participate in the activities that bring them joy.
A Caring Team
Our staff are the heart and soul of The Haven, and we take great care to select only the most experienced and compassionate individuals to join our team. We believe that every member of our team has a vital role to play in providing the highest quality care to our guests, and we are committed to supporting and developing our staff to ensure that they continue to provide exceptional care.
Home Cooked Meals
We understand the importance of good nutrition, which is why we provide delicious home-cooked meals that cater to the individual tastes and dietary needs of our guests. Our chef takes great pride in preparing meals that are not only nutritious but also enjoyable, and we encourage our guests to participate in the meal planning process to ensure that they always have a say in what they eat.
Overall Experience
The reviewer, Philip Fletcher, has rated the service with a 5-star rating. He expressed satisfaction with the care provided to his brother, William Fletcher, by the staff. The reviewer mentioned that his brother is receiving fantastic care and is very happy at the facility.
Care Quality
The care provided to William Fletcher has been described as fantastic. This indicates that the staff is attentive, responsive, and dedicated to ensuring the well-being of their clients.
Staff Behavior
The staff has been described as lovely people. This suggests that they are kind, compassionate, and friendly towards the clients and their families.
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