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Part of the UPAC Group, W&M Watson Packaging Ltd is a leading supplier of packaging materials and solutions throughout Scotland. Motivated by a commitment to exceptional customer service and competitive pricing, we've become the fastest growing packaging company in the Scottish market.
Our Expertise
As both a manufacturer and stockholding company, we offer a comprehensive range of packaging products and services, including:
- Cardboard Boxes: Extensive selection of standard and custom-sized boxes for various applications.
- Moving Packs: Variety of sizes and configurations to fit different moving needs.
- Packaging Supplies: Wide range of materials like bubble wrap, tapes, pallets, and adhesives.
- Labelling & Design: Bespoke label printing and packaging design services.
Experience the Difference
Our affiliation with the UPAC Group unlocks access to an expanded product line and unparalleled industry expertise. This allows us to deliver:
- Competitive Pricing: We leverage our purchasing power to offer the most competitive prices in the market.
- Exceptional Customer Service: Dedicated account managers ensure personalized attention and tailored solutions to your specific needs.
- Unparalleled Expertise: Access to the combined knowledge and resources of the entire UPAC Group.
Visit Our New Warehouse!
Step inside our state-of-the-art, 180,000 square foot warehouse to witness the vast selection of packaging materials we offer. We're also proud to introduce our unique and FREE stock and hold service, providing you with ultimate flexibility and convenience.
Contact Us Today
For all your packaging needs, look no further than W&M Watson Packaging Ltd. Contact us today for a personalized quote and discover the difference we can make for your business.
Packaging Supplies Company - Mixed Reviews on Customer Service and Products
General Overview
Packaging Supplies Company, a supplier of moving boxes and packaging materials, has received mixed reviews on their customer service and products. The company has been praised for their helpful staff, excellent customer service, and variety of products at competitive prices. However, there have been some negative experiences, such as long wait times, incorrect information on stock availability, and poor tipping service.
Positive Feedback
Many customers have praised the company for their helpful and friendly staff, who provide excellent customer service and offer solutions to meet their packaging needs. The variety of products available, including sturdy boxes, bubble wrap, and tape, have been well-received, as have the competitive prices. Some customers have also appreciated the advice given by staff on packaging awkward sizes or shapes, and the care taken to ensure the products are suitable for their needs.
Negative Feedback
Some customers have experienced long wait times, including a three-hour wait to tip a container. Incorrect information on stock availability has also been an issue, with one customer traveling to the company only to find that the required boxes were not in stock. There have also been complaints about the tipping service, with one customer expressing dissatisfaction with the wait times and service received.
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