Your Pet's Health is Our Top Priority
At Trinity Veterinary Surgery, we are dedicated to providing high-quality veterinary care to cats, dogs, rabbits, and other small pets, including tortoises! Our team, led by Martin Hyde BVSc MRCVS, is committed to delivering exceptional service, ensuring the health and wellbeing of your beloved pets.
Our Services
We offer a wide range of services, including vaccinations, neutering, rabies vaccinations, dentistry, X-rays, and ultrasound. Our 24-hour emergency service ensures that your pet receives prompt attention in case of an emergency. We also provide non-routine surgical and medical treatments, as well as parasite control and microchipping services.
Our Experience and Expertise
Martin Hyde, our lead veterinarian, has over 30 years of experience in veterinary care, with extensive surgical and medical expertise drawn from working in hospitals and general practice. He has a particular interest in X-ray and ultrasound and is a skilled general surgeon.
Our Commitment to You
At Trinity Veterinary Surgery, we understand the importance of building trust with our clients and their pets. We strive to provide a comfortable and stress-free environment, ensuring that our clients feel confident in our abilities to care for their pets. Our team is dedicated to delivering personalized care, taking the time to listen to your concerns and providing tailored advice to meet your pet's specific needs.
Our Mission
Our mission is to provide exceptional veterinary care, combining compassion, expertise, and state-of-the-art facilities to deliver the highest standard of care for your pets. We believe in building long-term relationships with our clients, founded on trust, understanding, and a shared commitment to the health and wellbeing of your pets.
Overview of Trinity Vets Reviews
Positive Experiences
Reviews from Angela Dwelley, Gareth Wright, Rob Chilcott, Sue, Michelle Chatfield, Lee Jones, A. N., Aire Vizbarait, Bruce Curtis, and Chris all praise the vet practice for their helpful, informative, and reassuring service. They appreciate the compassionate and caring attitude of the staff, particularly Martin, who is described as one of the "good ones". The reviewers also commend the practice for their professionalism, good advice, and reasonable prices.
Negative Experiences
On the other hand, reviews from Chloe Fitzgerald, D. S., and Catherine Moore express disappointment and frustration with the service. Chloe Fitzgerald was appalled by the lack of compassion and care shown by Martin during an emergency appointment, and was charged for unnecessary services. D. S. had a poor experience when calling the practice to report a deceased cat, feeling belittled and dismissed. Catherine Moore felt that the practice was not competitive in terms of prices for worming and flea treatment.
Specific Issues
Some reviewers raised specific issues, such as parking difficulties (Terry Hurren) and concerns about communication skills and disability awareness (D. S.).
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