Business Details
45 Years
experience
Emergency
services
Mayne Veterinary Clinic | Trusted Vets in Colchester
Established in 1981 and owned by veterinary surgeons Charlotte and Keith Mayne since 2012, we are a small independent veterinary practice in Colchester dedicated to providing compassionate, personalized care for pets. Our membership-only model through the Pet Health Club focuses on preventative healthcare, offering unlimited consultations, tailored parasite control, and annual vaccinations at an affordable monthly cost. With a team of experienced professionals, we prioritise building strong relationships with clients and their pets, ensuring every animal receives the same care and respect as if they were our own.Our clinic operates with a clear vision centred on patient care, environmental responsibility, and team cohesion, supported by 24/7 veterinary advice through our partnership with Vidivet. We are committed to sustainability, offsetting the carbon footprint of pet memberships and maintaining transparent, ethical practices.
Services
Veterinary Consultations
Vaccinations
Parasite Control
Pet Euthanasia
24/7 Advice
Details
- Year established: 1981
Highlights and features
- We offer membership-based preventative care with unlimited consultations.
- Our team provides 24/7 veterinary advice through partnership with Vidivet.
- We prioritise sustainability by offsetting pet membership carbon footprints.
- Experienced veterinary surgeons Charlotte and Keith Mayne have owned the clinic since 2012.
- We focus on building long-term relationships with pets and their owners.
What people say
Compassionate care
Knowledgeable team
Personalised service
24/7 advice
Preventative focus
Services
Veterinary Consultations
Our membership model includes unlimited veterinary consultations for pets, ensuring timely care for routine check-ups or urgent concerns. Our experienced team provides tailored advice and treatment, focusing on preventative care to maintain long-term health. Clients benefit from continuity of care with the same vet where possible.
Pet Health Club
Membership offers preventative care packages including vaccinations, parasite control, and annual health checks at a fixed monthly cost. Benefits include home delivery of treatments, discounts on procedures, and 24/7 veterinary advice. Plans are customised for dogs and cats at different life stages.
24/7 Veterinary Advice
Clients receive free 24/7 access to veterinary advice through Vidivet, offering triage support and reassurance outside clinic hours. This service helps determine urgency for in-person care and provides guidance on medication or home care, ensuring pets receive timely attention when needed.
Pet Euthanasia
We provide compassionate euthanasia services with support for decision-making and aftercare options. Our team offers bereavement appointments and resources to help owners navigate the emotional process, including guidance on cremation, burial, and coping with pet loss.
Parasite Control
Tailored parasite prevention plans protect pets from fleas, ticks, and worms based on lifestyle and environment. Treatments are included in membership plans and delivered directly to clients' homes. Our approach combines education and proactive care to safeguard pet health year-round.
People
Charlotte Mayne
Veterinary Surgeon
Co-owner Charlotte Mayne is a dedicated veterinary surgeon with extensive experience in small animal care. She prioritises compassionate, client-focused service and has led the clinic since 2012, championing preventative healthcare and sustainability initiatives.
Keith Mayne
Veterinary Surgeon
Co-owner Keith Mayne brings decades of veterinary expertise to the practice. Alongside Charlotte, he ensures the clinic maintains its commitment to high-quality care, community engagement, and environmental responsibility since taking ownership in 2012.
Questions
What services are included in the Pet Health Club?
Membership covers unlimited consultations, vaccinations, parasite control, and 24/7 advice. Additional benefits include discounts on procedures and home delivery of treatments.
Do you offer emergency care outside clinic hours?
Yes, we provide 24/7 veterinary advice via Vidivet and partner with Vets Now for urgent out-of-hours emergencies.
How does the membership payment plan work?
Pet Health Club costs £32.50/month for dogs or £28.50/month for cats, covering preventative care and consultations at a fixed cost.
Can I schedule appointments online?
Yes, online bookings are available for consultations, or you can call us directly for continuity of care.
What support is available for pet euthanasia?
We offer compassionate end-of-life care, including bereavement support, aftercare options, and guidance for coping with pet loss.
Is the clinic accessible for disabled visitors?
Yes, our clinic is wheelchair accessible with clear signage and parking available behind the building.
