Business Details
36 Years
experience
Your Trusted Partner for Double Glazing Solutions
Established in 1990 by Mark Smith, Durham Window & Door Centre has grown from a vision into a trusted family-run business serving County Durham. Our expertise stems from decades of hands-on experience in glazing, gained through Mark's prior role as a time-served glazier for Milburn and Ellis. We specialise in double glazing repairs, window and door installations, and conservatory solutions, combining technical precision with exceptional craftsmanship. As FENSA-registered and MTC-approved installers, we guarantee compliance with government building regulations and industry standards. Our commitment to quality is evident in our use of thermal-rated products that enhance energy efficiency for domestic and commercial properties.With a focus on customer satisfaction, we offer free consultations and competitive pricing while maintaining the highest standards of workmanship. Our team's dedication to excellence has earned us a strong reputation in the local community, supported by numerous positive testimonials from satisfied clients. We pride ourselves on delivering tailored solutions that meet individual client needs while ensuring durability and aesthetic appeal. Our hurricane-tested composite doors and secondary glazing options demonstrate our commitment to innovation and security. By prioritising quality materials and sustainable practices, we provide long-lasting solutions that add value to properties across Durham.
Services
Double Glazing Repairs
Conservatory Installation
Composite Doors
Window Repairs
Secondary Glazing
Details
- Year established: 1990
Highlights and features
- FENSA-registered installers ensuring regulatory compliance
- 30+ years of combined industry experience in glazing
- Energy-rated products for improved thermal efficiency
- Free no-obligation quotations for all projects
- Security guarantee with free door replacement and 500 compensation
Associations and certifications
- FENSA
- MTC
What people say
Thrilled with the workmanship
Lowest prices
Excellent quality
Competitive pricing
No problems encountered
Services
Double Glazing Repairs
Our expert technicians promptly address double glazing issues including seal failures and draughts. Using high-quality materials, we restore window functionality while improving energy efficiency. Clients benefit from extended product lifespan and reduced heating costs through our precision repair techniques.
Conservatory Installation
We design and install bespoke conservatories tailored to individual property requirements. From traditional orangery designs to modern garden rooms, our solutions combine aesthetic appeal with structural integrity. All installations meet FENSA compliance standards for durability and thermal performance.
Composite Doors
Our 44mm composite doors feature hurricane-tested construction with glass-reinforced plastic finishes. The ERA Vectis locking system provides advanced security, backed by a unique guarantee covering replacement and compensation. Contemporary hardware options allow customisation to match property aesthetics.
Window Repairs
Specialist repair service for damaged windows including hinge replacement and seal restoration. We extend the lifespan of existing installations while maintaining security standards. Our approach preserves property value through precise, minimally invasive repair techniques.
Secondary Glazing
Add-on secondary glazing systems improve insulation and soundproofing without replacing existing windows. Ideal for listed buildings and noisy environments, these solutions reduce noise transmission by up to 70% while enhancing thermal efficiency.
People
Mark Smith
Founder & Director
With over 30 years' experience in the glazing industry, Mark established Durham Window & Door Centre in 1990. His expertise as a former time-served glazier ensures technical excellence across all projects. He oversees operations and client consultations personally.
Questions
Are your installers FENSA-registered?
Yes, we are FENSA-registered installers, ensuring all our work complies with government building regulations without requiring additional council approval.
Do you offer guarantees on installations?
We provide a unique security guarantee: registered doors are replaced free with £500 compensation in the unlikely event of a break-in.
What areas do you serve?
While based in Sunderland Bridge, we provide services across County Durham and surrounding areas including Chester-le-Street and Willington.
Can you repair existing conservatories?
Yes, our specialist team handles conservatory repairs including leak prevention, draught elimination, and structural maintenance for both new and older installations.
What makes your composite doors unique?
Our composite doors feature hurricane-tested construction, 44mm thickness, and glass-reinforced plastic finishes with a 25-year lifespan and energy efficiency certification.
Do you provide free consultations?
We offer free, no-obligation consultations and quotations for all our services, including site assessments for new installations and repair work.
