Expert Window Fitters, Exceptional Service
A Family-Run Business with a Rich Heritage
Established over 30 years ago, Heritage Trade Frames Ltd is a family-run business based in Gateshead. We take pride in offering high-quality craftsmanship and exceptional customer service to residential and commercial clients throughout the region. Our dedicated team is committed to exceeding expectations and delivering outstanding results on every project.
Expert Window & Door Installations
Our skilled craftsmen specialize in the installation of windows, doors, and conservatories. We offer a wide variety of materials to choose from, including uPVC, composite, and aluminium, allowing you to find the perfect solution for your needs.
Windows
- Replacement and installation of high-quality windows
- draught-proofing and energy efficiency upgrades
- Repair and maintenance of all types of windows
Doors
- Supply and installation of new doors, including composite, uPVC, and aluminium
- Bespoke designs to match your home's style
- Professional fitting and security enhancements
Conservatories
- Design and construction of custom-built conservatories
- Use of sturdy materials and expert craftsmanship
- Seamless integration with your home's design
Commercial Services
- Supply and installation of commercial glazing solutions
- Design and construction of bespoke glass features for offices, retail stores, and other businesses
- Advice on energy efficiency and window selection
Our Commitment
At Heritage Trade Frames Ltd, we are dedicated to:
- Quality: Using only high-quality materials and skilled craftsmanship.
- Customer Service: Providing personalized attention and clear communication throughout the process.
- Value: Offering competitive prices and transparent quotes.
- Community: Being an active member of the local community.
Get in Touch Today
If you are looking for reliable and experienced professionals to handle your window, door, or conservatory needs, contact Heritage Trade Frames Ltd today. Our team will be happy to discuss your project and provide you with a tailored solution.
Professionalism and Quality of Work
Heritage Windows has received numerous positive reviews praising the company's professionalism, quality of work, and excellent customer service. Reviewers have commended the team for being polite, friendly, and helpful, with some even stating that they were "over the moon" with the final result. The fitters have been described as professional and friendly, taking care to leave the work area tidy and removing all rubbish. The quality of the work has been consistently praised, with reviewers noting that the windows and doors look "lovely" and are of exceptional quality.
Personal Touch and Customer Service
Several reviewers have mentioned the personal touches and exceptional customer service they received from the company. One reviewer, Bernard Mcdonald, was treated to lunch by the owner, Shawn, and was impressed by the staff's politeness and helpfulness. Another reviewer, Mark Whalen, praised Louise for keeping him updated on the progress of his job and avoiding any high-pressure sales tactics.
Occasional Issues
Unfortunately, not all reviews have been positive. Leslie Pearson and Allison McLachlan have left negative reviews, citing issues with the quality of the products and the company's customer service. Leslie reported problems with dirty glasses, lack of staff, and shortages of menu items, while Allison has had repeated issues with a faulty front door and poor communication from the company.
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