From idea to completion, taking your project to the next level
Welcome to The Fire Place, the largest retailer and trade supplier of luxury and bespoke designed fires and fireplaces in the North East of England. Our premier showrooms in Stockton and Durham showcase over 300 displays, offering an extensive range of gas fires, electric fires, wood fireplaces, marble fireplaces, limestone fireplaces, multi-fuel stoves, wood burning stoves, traditional fireplaces, and hole in the wall fires. We take great pride in supplying and installing quality fireplaces throughout the country, including Stockton, Middlesbrough, Sunderland, Newcastle, Durham, and Darlington.
Our team of experienced installers are registered with Gas Safe & Hetas, the governing bodies for gas and solid fuel installers, ensuring that all installations are carried out safely and efficiently. With a rich history spanning over several years, The Fire Place has been transforming homes in Stockton and Durham with high-quality, beautiful fires and fireplaces. Our knowledgeable fire safety team is dedicated to handling your burning needs safely, and we are committed to lighting up your life with expertise and experience.
Discover Our Fires, Fireplaces, and Stoves
At The Fire Place, we offer an extensive range of fires, fireplaces, and stoves to suit all tastes and budgets. Our gas fires are available in a variety of styles, from traditional to contemporary, and our electric fires offer the convenience of instant heat and flame effects without the need for a chimney or flue. Our wood fireplaces are crafted from the finest materials, and our marble fireplaces and limestone fireplaces add a touch of elegance and sophistication to any home.
Our multi-fuel stoves and wood burning stoves are highly efficient and eco-friendly, providing a sustainable heating solution for your home. We also offer a selection of traditional fireplaces and hole in the wall fires, providing a versatile and modern alternative to traditional fireplaces. Our fires and fireplaces are all of the highest quality, and we are committed to providing luxury and bespoke designs that are tailored to your individual needs and preferences.
Special Offers and Extended Guarantees
At The Fire Place, we regularly run special offers and promotions on our fires, fireplaces, and stoves. Our Media Wall Flash Sale offers over 200 off selected Media Wall Fires, while our extended guarantee offers a five-year guarantee worth 150 on British Fires. We are committed to providing exceptional value for money, and our experienced team is always on hand to offer advice and guidance on the best products for your home.
Why Choose The Fire Place?
We are the leading fireplace company in the North East of England, and we are committed to providing the largest ranges of fires and fireplaces in the region. We love fires, and we are passionate about providing the highest quality products and services to our customers. We believe that a fireplace is the heart of any home, and we are dedicated to helping you find the perfect fireplace to suit your individual needs and preferences.
Our beautiful fireplaces, surrounds, and stoves are the perfect addition to any home, and we invite you to visit one of our showrooms in Stockton or Durham to see our extensive ranges for yourself. Our experienced team is always on hand to offer advice and guidance, and we are committed to providing the highest levels of customer service.
Visit Our Showrooms Today
The Fire Place installs the most popular brands of the highest quality fireplaces throughout the country, and we would love for you to contact us or visit one of our showrooms in Stockton or Durham. Our beautiful fireplaces, surrounds, and stoves are the perfect addition to any home, and we have over 300 displays of gas fires, marble fireplaces, electric fires, wood fireplaces, and limestone fireplaces for you to explore.
Contact Us
We invite you to visit our showrooms in Stockton or Durham, or to contact us to find out more about our extensive ranges of fires and fireplaces. Our experienced team is always on hand to offer advice and guidance, and we are committed to providing the highest levels of customer service.
Customer Service and Sales Experience
The majority of customers praised the excellent customer service and sales experience at this company. They appreciated the welcoming and helpful staff, who went above and beyond to ensure their needs were met. Mark, in particular, was mentioned as providing a refreshing and non-pressurizing sales experience. The customers also appreciated the clear marking of prices and the good selection of fires on display.
Fitting and Installation
While some customers had a positive experience with the fitting and installation of their fireplaces, others had a poor experience. Some praised the professionalism and speed of the fitters, who were a pleasure to have in their homes. However, others experienced substandard work, unprofessional behavior, and poor communication from the fitters.
Delivery and Timing
A few customers experienced delays or issues with the delivery and timing of their fireplaces. One customer had to wait for a longer period than expected, but was happy with the end result. Another customer was disappointed with the slow progress of their installation and had to chase the company repeatedly to get the job finished.
Product Quality
Most customers were delighted with the quality of their fireplaces, saying they were "lovely" and "exactly what we wanted". One customer mentioned that the fire was "lovely" but the company's behavior had taken the shine off their purchase.
Be the first to review The Fire Place.
Write a Review
