Business Details
Emergency
services
Your Trusted Partner for 24/7 Security Monitoring Services
Southern Monitoring stands as the UK's leading monitoring station, delivering dependable security solutions tailored to the evolving needs of modern businesses. With extensive expertise in fire, intruder, water, and flood detection, alongside asset tracking and temperature monitoring, we provide comprehensive services that prioritise client safety. Our commitment to innovation is underscored by a recent investment of 1 million in infrastructure, enhancing our ability to integrate cutting-edge technology into monitoring systems. Accredited under rigorous standards such as NSI BS8418, ISO 9001:2015, and BS5979:2007, our dual Alarm Receiving Centres (ARCs) operate with full redundancy, ensuring uninterrupted service.Our team of SIA-accredited professionals offers bespoke alarm handling, reducing false alarms and costs while enabling seamless communication through dedicated operators. By supporting over 100,000 devices across the UK and Ireland, we empower security installers with scalable, reliable monitoring solutions that enhance client satisfaction and operational efficiency.
Services
CCTV Monitoring
Intruder Monitoring
Fire Monitoring
Lone Worker Services
Remote Security Management
PSTN Switch Off Solutions
Calipsa False Alarm Filtering
Out-of-Hours Support
Integrated Security Systems
Asset Tracking
Highlights and features
- We operate two fully staffed ARCs with full redundancy for uninterrupted service.
- Our team holds NSI and ISO accreditations, ensuring the highest industry standards.
- We monitor over 100,000 devices across the UK and Ireland with tailored solutions.
- Our patented Calipsa False Alarm Filtering reduces false alarms using AI technology.
- We offer 24/7 support with SIA-accredited operators for rapid, reliable alarm response.
Associations and certifications
- NSI (National Security Inspectorate)
- ISO 9001:2015
- BS EN50518:2019 Category 1
- BS5918:2021
- BS8484
Services
CCTV Monitoring
We provide remote CCTV monitoring for Police and keyholder response, compliant with BS EN ISO 9001:2015 and NSI standards. Our SIA-accredited staff ensure rapid incident evaluation and verified alarm handling. This service enhances security by reducing false alarms and enabling proactive response.
Intruder Monitoring
Our core intruder monitoring service features tailored alarm response to reduce false alarms and costs. Dedicated teams handle system dispatch, ensuring 24/7 reliability for clients of all sizes. Bespoke procedures adapt to individual client requirements for optimal security outcomes.
Fire Monitoring
Specialist fire alarm monitoring utilises prioritised software to ensure immediate high-priority alarm handling. We coordinate with emergency services and provide real-time status updates, ensuring rapid response to critical situations while maintaining compliance with industry standards.
Lone Worker Services
BS8484-accredited lone worker solutions provide real-time video streaming and emergency Police response. This service supports corporate and individual safety through wearable devices, offering live incident management and proactive security for high-risk environments.
Remote Security Management
Our remote security management uses AI-integrated CCTV and intelligent video analysis to offer 24/7 premises monitoring. Features include automated alerts, audio challenge deterrence, and integration with access control systems, ensuring scalable, cost-effective security solutions for modern businesses.
Questions
What is the PSTN switch-off and how does it affect my security system?
The PSTN switch-off removes old phone lines by 2027, requiring upgrades to 4G/IP-based devices to maintain alarm connectivity.
How does Calipsa reduce false alarms?
Calipsa uses AI to filter false triggers like weather or animals, focusing on genuine threats like people or vehicles.
Do you offer 24/7 monitoring and support?
Yes, our dual ARCs operate 24/7 with full redundancy for uninterrupted security services and emergency response.
What accreditations do Southern Monitoring hold?
We are NSI-certified to BS8418, BS8484, and ISO 9001:2015 standards, ensuring compliance with industry best practices.
Can existing CCTV systems integrate with your services?
Most existing systems are compatible, requiring only network connectivity; hardware upgrades may be needed for advanced features.
How much does monthly monitoring cost?
Monitoring starts at £20 per month, with custom pricing based on system complexity and service requirements.
