Delivering Professional, Reliable and High Quality Property Services

At Mason Wright Associates, we are a team of experienced and highly qualified RICS Chartered Building Surveyors and Valuers, dedicated to delivering exceptional residential property services in North West England, including major cities such as Liverpool, Manchester, and Chester. Our team of experts is committed to providing impartial and specialist advice to first-time buyers, established homeowners, and property professionals.

Our Services

We offer a range of services, including RICS Home Surveys, Valuations, and Specialist Reports. Our RICS Home Survey Level 1 Condition Report provides an insight into the condition of the property, highlighting issues that should be identified before you buy or sell. Our RICS Home Survey Level 2 Homebuyer Report is an informative, reliable, and cost-effective report, providing clear and concise advice regarding serious problems or specific risks. Our RICS Home Survey Level 3 Building Survey is a highly informative and detailed report, delivering advice on the construction, visible defects identified, and inherent problems.

Why Choose Mason Wright Associates?

At Mason Wright Associates, we pride ourselves on providing an efficient, dependable, and professional service. We are a highly dedicated team of property professionals, delivering exceptional residential property services. We are a fully independent surveying practice, offering highly competitive rates and comprehensive survey reports. Our team of local surveyors has extensive knowledge and expertise, ensuring that you receive the best possible advice. We operate a formal complaints procedure and maintain mandatory Professional Indemnity Insurance, giving you peace of mind.

Our Expertise

We are Regulated by the Royal Institution of Chartered Surveyors (RICS), and all our surveyors are accredited RICS members and RICS registered valuers. We have local expertise across much of the North West, including major cities such as Liverpool, Manchester, and Chester. Our expert team of friendly employees is always willing to help, providing you with the best possible advice.

Disappointment and Miscommunication

Reviews highlight instances of miscommunication and disappointment with Mason Wright Associates. One reviewer felt misled by the company's advertisement of a limited-time discount offer, only to be told they were not eligible due to their kitchen layout. Another reviewer was unhappy with the lack of communication regarding their survey date, which was booked 27 days in advance without their knowledge.

Poor Quality Reports and Unhelpful Surveyors

Some reviewers expressed dissatisfaction with the quality of their survey reports, citing copy-and-paste jobs and missed obvious issues. One reviewer had a poor experience with their surveyor, who was rude and unhelpful when questioned about specific sections of the report.

Positive Experiences with Professionalism and Quality

Many reviewers praised Mason Wright Associates for their professionalism, flexibility, and high-quality reports. Several reviewers mentioned the thoroughness and detail of their reports, which helped them make informed decisions about their property purchases. Others appreciated the responsiveness and helpfulness of the company's staff.

Issues with Customer Service

Some reviewers experienced poor customer service, including unresponsiveness to questions and concerns. One reviewer had to rely on a family friend who was a RICS surveyor to clarify issues with their report.