Trust us with your health, and let us care for you
Gladstone Medical Centre is an innovative, award-winning surgery, and one of the oldest established surgeries in Rock Ferry, with a rich history dating back to 1920. Our dedicated team of doctors and staff are committed to providing high-quality medical care to our patients. We strive to deliver comprehensive and patient-centred services, tailored to the unique needs of each individual.
Our Services
At Gladstone Medical Centre, we offer a wide range of medical services, including appointments, prescriptions, test results, and sick notes. Our experienced doctors and nurses provide routine check-ups, health screenings, and vaccinations. We also offer specialized clinics for chronic disease management, childhood immunizations, and flu vaccinations. Our practice is committed to providing accessible healthcare, and we strive to respond to the changing needs of our patients.
Our Commitment to Quality Care
At Gladstone Medical Centre, we are committed to delivering exceptional quality care to our patients. We recognize the importance of providing personalized attention, and our dedicated team works closely with patients to understand their unique needs and concerns. We are proud of our reputation for providing innovative and compassionate care, and we continually strive to improve our services to meet the evolving needs of our community.
Poor Communication and Disorganization
Many reviewers expressed frustration with the practice's communication and organization. They reported long wait times, missed appointments, and unreturned calls. Some reviewers mentioned that they were told one thing by the receptionist, only to find out that it wasn't true. This lack of communication led to confusion, frustration, and mistrust.
Unhelpful and Unsympathetic Doctors
Several reviewers expressed dissatisfaction with the doctors' attitude and bedside manner. They described the doctors as rude, pedantic, and uninterested in their patients' problems. Some reviewers reported being dismissed or ignored, and that their concerns were not taken seriously.
Disregard for Patient Care
Many reviewers felt that the doctors and staff did not prioritize patient care. They reported instances of neglect, such as failure to diagnose or treat conditions, and a lack of concern for patients' well-being. Some reviewers mentioned that they were treated as an inconvenience, and that the doctors seemed unwilling to listen or help.
Positive Experiences
However, some reviewers did report positive experiences with the practice. They praised the receptionists for being helpful and going the extra mile. A few reviewers mentioned specific doctors who listened and provided good care.
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