Eden Landscapes is a family-run business based in Warrington, Cheshire, with a passion for transforming outdoor spaces and creating stunning gardens. Founded by Tom Morgan, who holds a National Diploma in Landscaping Design & Build, the company boasts over 15 years of experience in the industry.
Our Expertise
We offer a comprehensive range of services to meet all your landscaping needs, from initial design and planning through to construction and completion. Our skilled team will work with you every step of the way, from discussing your individual needs and aspirations to delivering the final product.
Garden Design
Our experienced designers will work closely with you to understand your vision and create a design that perfectly complements your property and lifestyle. We take pride in crafting beautiful and functional spaces that seamlessly blend with your home and surroundings.
Landscaping
We undertake all aspects of landscaping, including:
- Patios & Decking
- Driveways & Pathways
- Garden Feature Installation
- Artificial Grass Installation
- Fencing & Screening
Excellence and Attention to Detail
We are committed to delivering the highest quality workmanship and attention to detail in all our projects. We use only the finest materials and source them locally whenever possible. Our meticulous craftsmanship and attention to detail are evident in the exceptional finish of every landscape we create.
Client Satisfaction
Customer satisfaction is our top priority. We work closely with you throughout the process and maintain open communication to ensure your needs and expectations are met. We value your input and actively encourage feedback to ensure your complete satisfaction.
Award-Winning Designs
Eden Landscapes has been recognized for its exceptional work, receiving a Silver Medal at the prestigious RHS Flower Show in 2018. Our team works with renowned landscape designer Sue Beesley to create innovative and inspiring garden designs that have captivated audiences.
Summary of Customer Reviews for Eden Landscapes
General Overview
Eden Landscapes has received a mixed bag of reviews, with a majority of customers expressing satisfaction with their services. However, there have been some negative experiences as well, highlighting issues with work quality and customer service.
Positive Feedback
A significant number of customers have praised Eden Landscapes for their professionalism, punctuality, and quality of work. The company's design, workmanship, and value for money have been particularly appreciated. Many customers have also highlighted the friendly and polite nature of the staff, including project managers and workers. A few customers have also mentioned the flexibility and willingness of the company to accommodate their needs and preferences.
Negative Feedback
On the other hand, a few customers have had less than satisfactory experiences with Eden Landscapes. Some have reported issues with communication, including failure to respond to inquiries and not following up on commitments. There have also been complaints about the quality of work, such as tiles falling off, rendering crumbling, and incorrect installation of cobbles. One customer has also accused the company of bullying and threatening legal action when they refused to pay for subpar work.
Overall Assessment
While Eden Landscapes has generally received positive feedback for their services, there are some areas of concern that need to be addressed. The company should focus on improving their communication and customer service to avoid negative experiences. Additionally, they should ensure that their work quality meets the high standards they claim to uphold.
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