Business Details
Your Trusted GP Practice in Hayle, Cornwall
Bodriggy Health Centre is a dedicated general practice serving the Hayle community in Cornwall. Our team of experienced GPs and healthcare professionals prioritise patient-centred care, offering comprehensive medical services including routine consultations, urgent appointments, and long-term health management. We utilise modern digital tools like online triage systems and the NHS App to streamline access to care while maintaining face-to-face options for those who require them. Our practice partners with local NHS services to ensure seamless referrals and extended care access, including evening and weekend appointments.We actively promote patient education through resources like Health A-Z guides and mental health support programmes. Committed to staff welfare and professional standards, we enforce a zero-tolerance policy for abuse towards our team while maintaining strict data protection compliance under GDPR regulations. Our facility includes disabled access and dedicated parking for patients with mobility needs.
Services
GP Consultations
Prescription Management
Online Triage
Health Information
Emergency Referrals
Highlights and features
- We offer integrated online triage systems for efficient care access
- Our team provides extended access appointments including evenings and weekends
- We maintain strict GDPR compliance for patient data protection
- Our facility includes dedicated disabled access and parking
- We partner with local NHS services for comprehensive care pathways
What people say
Accessible digital services
Knowledgeable healthcare team
Extended evening access
Responsive triage system
Services
GP Consultations
We provide face-to-face and remote consultations with qualified GPs for routine and urgent medical concerns. Our triage system ensures appropriate care matching symptom severity. Appointments available Monday-Friday 8am-6:30pm with extended evening access.
Prescription Management
Order repeat prescriptions through NHS App, online systems, or prescription box. Processing takes two working days with additional time for pharmacy preparation. We offer medication reviews and guidance on proper usage.
Online Triage
Our AccuRx system enables secure online symptom assessment for faster care allocation. Patients receive timely responses through preferred communication channels including phone, email, or text messaging.
Health Information
Access comprehensive health guides covering conditions, treatments, and wellbeing topics. We provide NHS-approved resources including medication information, mental health support, and pregnancy guidance.
Emergency Referrals
For life-threatening emergencies, we direct patients to dial 999. Non-urgent out-of-hours care is available through NHS 111 service, which operates 24/7 with free access from all networks.
People
Dr Will Hart
Clinical Complaints Lead
Experienced GP overseeing clinical standards and patient care quality at Bodriggy Health Centre. Manages clinical complaint resolution processes and maintains professional practice protocols.
Eleanor McCallum
Practice Manager
Responsible for administrative operations and patient complaint management. Ensures practice compliance with NHS regulations and data protection standards while maintaining service quality.
Questions
How do I book a GP appointment?
Use our online triage system, phone 01736 753136 during opening hours, or visit in person. We offer phone, video, and face-to-face consultations.
What prescription services are available?
Order repeats via NHS App, Patient Access, prescription box, or phone. Allow two working days processing time. Medication reviews conducted as required.
Are there evening or weekend appointments?
Yes. Extended access available Friday evenings 6:30-8pm and Tuesday mornings 7-8am. Some weekend pharmacy services available locally.
How does the online triage system work?
Our AccuRx system assesses symptoms digitally to allocate appropriate care. Patients receive timely responses through preferred communication methods including phone or email.
What happens in a medical emergency?
Dial 999 for life-threatening emergencies. For non-urgent out-of-hours care, contact NHS 111 online or by phone - available 24/7 with free access.
How do I provide feedback about services?
Speak directly to staff for informal feedback. Formal complaints can be submitted via our Complaint Form or contacting Practice Manager Eleanor McCallum directly.
