Business Details
Emergency
services
NHS GP Services in Truro
Probus Surgery is a dedicated NHS GP practice serving patients in Truro and surrounding areas. With a team of experienced healthcare professionals, we provide comprehensive medical services including routine and urgent appointments, vaccinations, home visits, and chronic disease management. Our commitment to patient-centred care ensures individuals receive timely, compassionate support tailored to their specific health needs. We utilise modern technologies to enhance accessibility through online appointment booking, electronic prescriptions, and remote consultations.Our practice maintains strong partnerships with local healthcare providers to deliver coordinated care, while adhering to rigorous quality standards set by the Care Quality Commission. We prioritise patient education and preventive care, offering health screenings, lifestyle advice, and social prescribing services to address both physical and mental wellbeing. Our facilities feature accessible design elements and convenient parking to accommodate all patients, including those with mobility challenges.
Services
Appointments
Prescriptions
Vaccinations
Home Visits
Test Results
Sick Notes
Dispensary Services
Social Prescribing
Highlights and features
- We provide veteran-friendly healthcare services with trained staff
- Our practice features accessible facilities and free parking
- We offer home visits for patients unable to travel to the surgery
- We integrate digital solutions for convenient appointment booking and prescriptions
- Our social prescribing service connects patients with community wellbeing resources
Associations and certifications
- Armed Forces veteran friendly accredited GP practice
Services
Appointments
We offer various appointment options including in-person, telephone, and video consultations. Our patients can book routine appointments in advance or request urgent same-day appointments. The practice utilises an online booking system through the NHS App or SystmOnline for patient convenience, with options to specify preferred healthcare professionals and consultation methods.
Prescriptions
Our prescription services include repeat medication ordering through digital platforms and in-person requests. Patients receive guidance on medication management, dosage instructions, and potential side effects. We operate a dispensary at Probus Surgery and coordinate medication delivery to multiple community locations, with special provisions for housebound patients.
Home Visits
Home visit services are available for patients unable to travel to the surgery due to medical conditions. Our acute care team, including GPs and advanced nurse practitioners, assesses requests daily. We prioritise morning requests and maintain on-call coverage during extended hours, while advising patients on appropriate use of this service based on clinical need.
Vaccinations
We provide routine and catch-up vaccinations according to NHS schedules, including flu jabs and travel immunisations. Our staff assess individual eligibility and provide pre-vaccination consultations. The practice maintains proper storage and administration protocols to ensure vaccine efficacy and patient safety, with records integrated into digital health systems.
Social Prescribing
Our social prescribing service connects patients with non-clinical wellbeing resources addressing loneliness, mental health, and lifestyle factors. Trained professionals identify social determinants of health and link patients to community activities, support groups, and local organisations. This holistic approach complements medical treatments through improved social connectivity and community engagement.
Questions
How can I book an appointment?
Book appointments through the NHS App, SystmOnline, or by calling us during opening hours. We offer same-day urgent appointments and advance bookings.
What are your opening hours?
We're open Monday to Friday 8am-6:30pm. Closed weekends and bank holidays, with emergency cover via NHS 111 outside these hours.
How do I order repeat prescriptions?
Use the NHS App, SystmOnline, or our online request form. We don't accept phone or email requests for repeat prescriptions.
Do you offer home visits?
Yes, for patients medically unable to visit the surgery. Call before 10:30am to request, with urgent cases handled by our acute care team.
Can I access my medical records online?
Yes, through your NHS account or SystmOnline where you can view health records and manage appointments securely.
What services are available for veterans?
We're an Armed Forces veteran friendly accredited practice offering tailored healthcare support and understanding of service-related health needs.
