Business Details
Emergency
services
Your Trusted Partner for Comprehensive Security Solutions
Scutum Digital was established to provide cutting-edge monitoring solutions tailored to the evolving security landscape. As one of the UK's largest independent monitoring companies with over 35 years of experience, we operate 24/7, 365 days a year, ensuring continuous protection for commercial and industrial premises. Our expertise lies in alarm monitoring, CCTV surveillance, fire test automation, vehicle tracking, and manned guarding, all supported by NSI Gold accreditation and compliance with BS8418 and BS5979 standards. We utilise Sentinel Plus software, the industry-leading platform, to deliver real-time responses to intrusions, fires, and environmental threats. Our team of trained operators guarantees immediate action, including audio challenges, remote access control, and emergency service coordination.We serve diverse sectors including healthcare, defence, education, and critical infrastructure, offering customisable solutions for high-hazard environments. Backed by strong partnerships with leading signalling providers, our systems are resilient, scalable, and future-proof. We maintain a dedicated Customer Portal for installer self-service, enabling seamless management of keyholders and schedules. Recognising the urgency of continuity, we assist businesses transitioning from BT Redcare before its 2025 closure. Our commitment to innovation, compliance, and client satisfaction positions us as a trusted leader in the security industry.
Services
Alarm Monitoring
CCTV Monitoring
Fire Test Desk
Vehicle Tracking
Manned Guarding
Key Holding
Remote Guarding
Environmental Monitoring
AI Analytics
Customer Portal Access
Highlights and features
- We hold NSI Gold accreditation across multiple UK and European standards.
- Our operators respond immediately using Sentinel Plus, the industry's leading software.
- We serve over 35 sectors, including critical national infrastructure and healthcare.
- Our systems monitor environmental sensors for flood, gas, temperature, and more.
- We assist businesses transitioning from BT Redcare before its 2025 closure.
Associations and certifications
- NSI Gold
- ISO 9001
- ISO 14001
- Thatcham Research CAT5
- BS 7984-1
- BS 7499
Services
Alarm Monitoring
Our advanced alarm monitoring utilises Sentinel Plus software to detect intrusions and emergencies. Sensors trigger immediate responses from trained operators, who can verify threats via CCTV, contact emergency services, or remotely secure premises. Suitable for commercial, industrial, and high-hazard environments, the system integrates with environmental sensors for flood, gas, or temperature alerts, ensuring comprehensive protection.
CCTV Monitoring
We provide 24/7 CCTV monitoring using NSI Gold-compliant systems under BS8418 standards. Our operators verify intrusions through live footage, enabling audio challenges, remote gate control, or police dispatch. AI analytics filter 93% of false alarms while detecting loitering, crowds, or unauthorised access. Video evidence is logged for investigations, and systems integrate with other security measures for multi-layered protection.
Fire Test Desk
Our automated Fire Test Desk allows self-service fire alarm testing via phone, eliminating operator wait times. Users dial a number, follow prompts to deactivate systems during tests, and receive confirmation of successful signals. This service ensures compliance with regulations requiring verified fire alarm functionality, particularly where emergency services no longer respond to unconfirmed automatic triggers.
Manned Guarding
SIA-licensed guards provide visible security through patrols, access control, and incident response. Services include key holding, mobile patrols, and event security tailored to sectors like healthcare, education, and construction. Guards undergo rigorous training and hold ACS accreditation under BS7858 standards, ensuring compliance with police and industry regulations for high-risk environments.
Vehicle Tracking
Thatcham CAT5-certified vehicle tracking enables real-time recovery assistance through direct police liaison. Systems detect unauthorised movements, immobiliser breaches, or geo-fence violations, alerting our operators to initiate recovery protocols. Reports are provided within 24 hours, and integrated solutions combine tracking with alarm and CCTV systems for holistic fleet protection across commercial and industrial sectors.
Questions
What happens when BT Redcare closes in August 2025?
Scutum Digital offers seamless continuity for BT Redcare clients, providing NSI Gold-accredited monitoring solutions before the closure.
Are your services available outside regular business hours?
Yes, our alarm, CCTV, and vehicle tracking services operate 24/7, 365 days a year, with trained operators responding instantly.
Which industries do you cater to?
We serve healthcare, defence, education, finance, retail, utilities, and critical infrastructure with customisable security solutions.
How do you verify intrusions detected by CCTV?
Our operators use live footage to confirm threats, enabling audio challenges, remote access adjustments, or police dispatch as needed.
What accreditations do you hold?
We hold NSI Gold, ISO 9001, Thatcham CAT5, and multiple British Standards certifications, including BS7984 and BS7499.
Can I manage my alarm systems remotely?
Yes, our Customer Portal allows installers to update keyholders, schedules, and system statuses while reviewing detailed activity logs.
