Enabling Independent Living

Tender Heart Support Services is a registered provider of supported living and care services for adult male and female users of mental health services. Our mission is to bridge the gap between dependence and independence, enabling individuals with enduring mental health challenges to regain and maximize necessary skills for independent living in the community.

Our Core Values

At Tender Heart Support Services, we believe that everyone deserves dignity and independence. We work in collaboration and partnership with service user families, service user support systems, and other providers of health and wellbeing services to deliver bespoke services to our service users. Our core values include:

Person-centered approach: We adopt a person-centered approach in the delivery of our services, enabling us to promote service user choice and ensure their full participation.
Embracing diversity: We celebrate differences and promote equality and diversity, recognizing that each person should be treated with gentleness and respect.
Compliance with legislation: We are committed to compliance with relevant legislation, ensuring that our services meet the highest standards.
Continuous improvement: We continuously strive to improve our services, ensuring that we remain responsive to the changing needs of our service users.
Effective use of resources: We utilize our resources efficiently, ensuring that we provide high-quality services while minimizing waste.

Our Services

Our services are tailored to meet the individual needs and choices of each service user. We offer a range of services, including:

Supported living schemes: We provide self-contained rooms in a four-bed shared accommodation, enabling individuals to live independently while receiving the support they need.
Mental health support: We provide mental health support services, enabling individuals to regain and maximize necessary skills for independent living.

Our Staff

Our staff are highly qualified and experienced in the provision of support and care services. They are trained to support service users with varying needs, including mental health needs. Our staff are qualified in areas such as mental health, counseling, and health and social care.