Start living the life you want
Certitude is a leading provider of support services in London, dedicated to empowering individuals with learning disabilities, autistic people, and those facing mental health challenges. We believe in the immense potential within each person and strive to support them in achieving their full potential and living fulfilling lives.
Our History and Values
Founded on a foundation of compassion and expertise, Certitude has been a trusted partner in the community for over three decades. Our values of inclusivity, empowerment, and person-centered care guide our work, ensuring that every individual receives tailored support that meets their unique needs and aspirations.
Our People
Our team of dedicated and skilled professionals are the backbone of our organization. We are passionate about making a difference in the lives of those we support and work collaboratively to create a supportive and inclusive environment.
Our Strategy and Approach
We believe in empowering individuals to take control of their lives and pursue their passions. Our tailored support includes:
- Supported Living: Assisting people in living independently in their own homes or with shared living arrangements.
- Registered Care: Providing comprehensive care for individuals with complex needs in a safe and nurturing environment.
- Mental Health Support: Delivering tailored therapies, interventions, and crisis support to manage mental health conditions.
- Shared Lives: Offering a supportive and inclusive home environment where individuals can build meaningful relationships.
- Community Support: Facilitating connections, opportunities, and activities that foster a sense of belonging.
Our Impact and Campaigns
Through our dedicated services and innovative programs, we have made a profound impact in the lives of countless individuals. We actively engage in community initiatives and campaigns to raise awareness, foster inclusion, and advocate for better support services.
Get Involved and Support Us
There are numerous ways you can support Certitude and join us in making a difference in the lives of those we support. Join us as a volunteer, make a financial contribution, or partner with us to create lasting change.
General Feedback
Certitude has received a mix of positive and negative feedback from its employees and clients. The organization has been praised for its dedication to providing quality support for individuals with learning disabilities and mental health issues. Some employees have highlighted the positive work environment and the company's commitment to fair pay and work progression.
However, there have been several criticisms about the organization's approach and management. Some have described the management as unprofessional and uncaring, particularly in regards to the treatment of employees and clients. Several employees have reported feeling unsupported and underappreciated, leading to a high turnover rate.
Specific Concerns
A significant number of reviews have expressed dissatisfaction with the management and leadership within the organization. Employees have reported feeling unheard and undervalued, with several mentioning the lack of support from managers. There have also been concerns raised about the company's communication and response to client and employee feedback.
Additionally, some have criticized the organization's focus on profit over the well-being of its clients. Several employees have expressed concerns about the treatment of clients, particularly those with disabilities, and the lack of resources provided to support them adequately.
Positive Feedback
Despite the criticisms, there have been several positive reviews highlighting the dedication and commitment of staff members to providing quality support for individuals with learning disabilities and mental health issues. Some employees have praised the organization for its fair pay, work progression, and lack of discrimination. Furthermore, the Shared Lives scheme has been praised for its innovative approach to supporting individuals with disabilities.
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