Guaranteed satisfaction, every time, every roof.
At Your Advisors, we pride ourselves on being the number one independent Estate Agency Network in Ipswich. Our team of experienced professionals is dedicated to finding and managing quality accommodation for our clients. We understand the importance of providing a hassle-free experience for both landlords and tenants, which is why we offer a wide range of services designed to meet their specific needs.
Our Services
Our comprehensive services include Houseshares, Guaranteed Rent, Landlord Services, and Tenant Services. We take pride in our ability to provide a personal touch, ensuring that our clients receive the highest level of attention and care. From digital photography records of property and garden condition to written inventories, we leave no stone unturned in ensuring that our clients' properties meet all current health and safety legislation.
Our maintenance team is reliable and prompt in dealing with any issues that may arise with properties, giving our clients peace of mind. We also offer flexible viewing times, including daytime, evenings, and weekends, to accommodate our clients' busy schedules. Additionally, we are proud members of the Deposit Protection Service, ensuring that our clients' deposits are protected.
Our Team
Our team is led by Sarah Sauntson, our Managing Director, who has a passion for property and a unique understanding of what it takes to be a successful landlord. She is extremely hands-on and always goes the extra mile to ensure that our clients receive the best service possible. Sarah is supported by Martin Rigney, our Property Manager, who has managed hundreds of properties throughout his career and practices three simple rules of success: keeping his phone on, communicating with all parties, and treating people the way he would like to be treated.
Why Choose Us
At Your Advisors, we are committed to providing a bespoke service that meets the unique needs of our clients. Our experienced team, combined with our comprehensive range of services, makes us the ideal choice for anyone looking for quality accommodation or property management solutions.
Unsatisfactory Experience
Several customers have expressed extreme disappointment with Alexander House estate agents, citing their incompetence, rudeness, and arrogance. In one instance, the company failed to return calls or emails, and some prospective renters received scam emails asking for money due to a hacked computer system. The customer service representative, Claire, allegedly told the customer that they didn't need to inform anyone about the hack, which demonstrates the company's lack of regard for their clients.
Satisfactory Experience
On the other hand, Alexandra Borges has had a positive experience with Alexander House estate agents. She has been living in one of their studios for around 4-5 years and has found it to be a convenient and secure place to reside. The building offers privacy, includes all bills in the rent, and is located near the town centre, within walking distance of the University of Suffolk. The agency has also been prompt in resolving any technical issues that have arisen during her stay.
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