Your property, our expertise, your success
Property First was established in 2000 with a vision to provide exceptional, client-focused property services throughout Suffolk. Led by experienced professionals with over 20 years in the industry, we have grown by recommendation and referrals, building a reputation built on trust, transparency, and a deep understanding of the local property market.
Our Expertise
We offer a comprehensive range of services covering all your property needs, including:
Sales & Acquisitions
- Bespoke sales service for specialist/investment properties
- Comprehensive market analysis and valuation
- Strategic advice on property acquisition and disposal
- Project management and planning services
Lettings & Property Management
- Residential and commercial lettings
- Tenant screening and referencing
- Rent collection and property management
- Comprehensive property maintenance and repairs
- Full landlord and tenant support
Additional Services
- Financial services and aquisition support
- Development consultations and project management
- Student accommodation solutions
Our Values
At Property First, we are driven by:
- Client focus: We prioritize your needs and dedicate ourselves to understanding your unique requirements.
- Integrity: We operate with transparency and ethical practices, ensuring clear and open communication throughout the process.
- Local expertise: Deep understanding of the local property market and regulations.
- Results: We are dedicated to achieving the best possible outcomes for our clients.
Why Choose Property First?
- Experienced and qualified team with extensive local market knowledge.
- Bespoke services tailored to your individual needs.
- Transparent and clear communication every step of the way.
- Client-centric approach with dedicated point of contact for seamless interaction.
- Collaborative and approachable team committed to building trusted partnerships.
Staff and Service
The staff at Property First were praised for being easy to deal with, professional, and helpful. They were responsive to queries and provided a first-class service. Sue, in particular, was mentioned for her helpfulness and efficiency.
Positive Experiences
Many reviewers had positive experiences with Property First, including finding a property quickly, receiving great advice, and having issues resolved efficiently. The staff were described as friendly, professional, and knowledgeable about the area.
Lettings and Management
Property First's lettings and management services were commended for being efficient and effective. They were able to find tenants quickly and managed properties well, with some reviewers recommending them for their services.
Issues with Tenants and Deposits
However, some reviewers had negative experiences with Property First, including issues with deposits and spiders in the property. One reviewer felt that the company had no regard for tenants, especially during the COVID-19 pandemic.
Failures in Communication
Some reviewers experienced issues with communication, including missed appointments and incorrect phone numbers. This led to frustration and a negative experience.
Trust and Reliability
A few reviewers felt that Property First was not trustworthy or reliable, with one reviewer stating that they allowed landlords to cheat customers and were not useful in resolving problems.
