Let My Family Look After Yours
KT Management is a residential property management company based in the Midlands, specializing in providing high-quality property management services and professional maintenance support for residential sites of all sizes. Our team prides itself on its friendly, approachable, and professional service, tailored to the specific needs of individual sites. We understand that each property is unique, and our expert team works to develop customized solutions that cater to the unique needs of each site.
Our Services
Our comprehensive range of services includes day-to-day estate management, building and estate maintenance, customer relationship management, and more. We work closely with our clients and contractors to ensure that your estate is well-maintained and kept in good condition, freeing you up to enjoy life. Our maintenance program identifies and resolves both current and future maintenance issues, ensuring your estate looks its best at all times.
Our Commitment
At KT Management, we are committed to providing excellent customer service, ensuring that our clients receive a prompt and efficient response to their queries and concerns. Our team is dedicated to building strong relationships with our clients, listening to their needs, and delivering bespoke solutions that meet their specific requirements.
Testimonials
We take pride in our exceptional customer service, as evident from the testimonials from our satisfied clients. Our clients appreciate our prompt and professional responses to their queries, our ability to resolve issues efficiently, and our commitment to maintaining their estates to the highest standards.
KT Management's Mission
Our mission is to be your property management company of choice, delivering exceptional services that provide excellent value for money. We strive to continually improve our services, refining our procedures to meet the evolving needs of our clients. Our aim is to take the pressure off you, allowing you to enjoy your property without worrying about its maintenance.
Overview of Reviews
The reviews of KT Management are overwhelmingly negative, with the majority of reviewers expressing frustration and dissatisfaction with the company's services.
Positive Reviews
A few reviewers have had positive experiences with KT Management, praising the company's customer service, responsiveness, and maintenance of communal areas. Some reviewers have also commended individual staff members for their helpfulness and professionalism.
Negative Reviews
The majority of reviewers have expressed dissatisfaction with KT Management's services, citing issues with slow responsiveness, poor communication, and unhelpful staff. Many reviewers have reported experiencing difficulties with the company's payment plans, invoicing, and resolution of maintenance issues. Some have also reported being treated rudely or condescendingly by staff.
Common Issues
Several reviewers have reported issues with KT Management's communication, including difficulties in getting responses to emails and phone calls, and being met with condescending or unhelpful responses. Others have reported issues with maintenance, including slow resolution of problems and a lack of care for the upkeep of communal areas.
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