Ruff 'n' Ready is a dog grooming business based in the heart of Stroud, Gloucestershire. Our founders, who are local to the area, developed a love for animals at a young age and pursued this passion through their education. After studying Animal Management and Behaviour at the University of West of England, they decided to combine their shared ambition and passion for animals by opening a dog grooming salon. In June 2013, they realized this dream by opening Ruff 'n' Ready in the Old Medieval Hall at the top of the High Street in Stroud.
At Ruff 'n' Ready, we are dedicated to providing the highest quality grooming services and care to dog lovers and their beloved pets. Our team is made up of passionate and experienced groomers who are committed to ensuring every dog that comes into our salon leaves looking and feeling their best.
Missed & Cancelled Appointments
We understand that sometimes it is not possible to keep an appointment. However, we kindly ask for at least 24 hours' notice of cancellation. This allows us to try and fill the appointment slot and avoid losing income. If you miss your appointment without giving us notice, we will charge 50% of the cost of the missed appointment if you want to rebook. This must be paid at the time of booking. If you turn up more than 15 minutes late for your appointment, we may not have enough time left to groom your dog and may have to refuse the service.
De-Matting
De-matting is a time-consuming and physically demanding process for our groomers. We make a minimum charge of 15 for de-matting. If the coat is felted or when de-matting is likely to take longer than 15 minutes, we may need to shave the dog. We will only do this after consultation with the owner, so we may call you at any time your dog is in our care. Charges for "clip-offs" vary depending on the size of the dog and the thickness of the coat, and reflect the cost of sharpening or even replacing our clipper blades, which are inevitably damaged by clipping a tightly matted coat.
Flea Charges
Please do not send your dog to us if you know it has fleas. They are easily transferred to other dogs in the salon, so we will refuse to groom any dog that arrives with an obvious infestation. If we have already started the groom and find fleas, we will not complete the groom, and you will be asked to collect the dog immediately. We will then treat any other dogs in the salon and fumigate the building. We make a charge of 10 per infested dog to cover the cost of fumigating the salon and the extra products needed to protect any other dogs present. Regular flea treatments are available from your vet and will ensure your dog remains flea and tick-free.
Bitches in Season
We cannot groom bitches that are "in season". They are often skittish and nervous, making grooming difficult and increasing the risk of injury to the dog. Male dogs react to the scent and become excitable, leading to the risk of an unwanted pregnancy.
Location
Our salon is located at 33a High Street, Stroud, Gloucestershire. GL5 1AJ.
Opening Hours
Monday to Friday - 9.30am to 4.30pm (CLOSED THURSDAYS)
Saturday - 9.30am to 4.00pm
Exceptional Service and Results
The reviewers have nothing but praise for Ruff N Ready, with every single review giving a perfect 5-star rating. The owners and staff are consistently described as friendly, welcoming, and professional, making customers feel at ease and confident in the care of their pets. The grooming service is also highly commended, with reviewers raving about the attention to detail, reasonable prices, and impressive transformations of their dogs' coats and appearances.
Transformations and Testimonials
Many reviewers share personal anecdotes about their pets' experiences, from a hyperactive husky going "crazy with excitement" to a nervous King Charles spaniel relaxing with the staff. Dogs of various breeds and sizes have been transformed from matted and unruly to sleek and fluffy, with reviewers ecstatic about the results. Some have even become regular clients, scheduling repeat visits to keep their pets looking and smelling their best.
Positive Experiences
Many reviewers appreciate the extra touches, such as text message reminders, kind treatment of elderly dogs, and the staff's willingness to accommodate special needs. One reviewer even mentions the staff's condolences after the loss of a beloved pet, demonstrating the level of care and compassion shown by the team.
Negative Comments
There are no negative comments or reviews to summarize, as every single review is entirely positive.
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