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Based in Byfleet, Surrey, Falcon Coaches is your trusted local coach hire specialist, servicing North East Surrey, Middlesex, and South West London. Our fleet of modern vehicles, ranging from 16 to 72 seaters, enables us to cater for all your journey requirements, be it school travel, corporate coach hire, or local bus services. With over 40 years of experience and knowledge in the coach industry, Falcon Coaches is committed to delivering premier services to our clients.
Company History
Falcon Coaches Ltd was formed in June 2012, building upon the rich history of Falcon Travel. With a strong foundation and a dedicated team, Falcon Coaches has grown to become Surrey's premier coach operator, providing exceptional coach hire for various occasions.
Our Team
The Falcon Coaches team consists of seasoned professionals with unparalleled expertise in the coach industry. We pride ourselves on our commitment to delivering top-notch customer service and ensuring that every journey with Falcon Coaches is a memorable and comfortable one.
Our Core Values
When you hire a Falcon Coaches vehicle, you can be confident that you will receive the premier service we promise to deliver. Our core values are deeply embedded in our work culture:
1. Safety: The safety and well-being of our passengers are our top priority. We adhere to the strictest safety standards and ensure that our vehicles are well-maintained and equipped with the latest safety features.
2. Customer Satisfaction: We strive to exceed our clients' expectations by providing reliable, punctual, and comfortable coach hire services.
3. Professionalism: Our team of uniformed, DBS-checked, and trained drivers embodies the highest standards of professionalism.
4. Comfort: Our modern coaches feature air conditioning and 3-point seat belts, ensuring a pleasant and comfortable journey for all passengers.
School & Student Transport
Falcon Coaches specialises in:
- School Travel
- Home to School Services
- Educational Trips & Outings
- School Sports & Lesson Travel
We understand the importance of providing safe, reliable, and comfortable transportation for students. Our experienced drivers and well-maintained vehicles ensure a smooth and secure journey for every student.
Coach Hire
Falcon Coaches are Surrey's Premier Coach Operator, specialising in all types of Coach Hire for all occasions, including:
- Group Day Trips
- Social Club Outings
- Weddings and Family Events
- Theatre Trips
With Falcon Coaches, you can indulge in a luxurious and comfortable journey, complete with friendly uniformed drivers and well-maintained, modern coaches equipped with air conditioning and 3-point seat belts. Our diverse fleet can accommodate groups of any size, making us the perfect choice for your special event.
Local Bus Services
In addition to our coach hire services, Falcon Coaches runs local bus services in North East Surrey and South West London. For more information, please visit the Falcon Buses website.
Summary of Reviews
The reviews are overwhelmingly negative, with many passengers expressing frustration with the service's reliability, driver behavior, and customer support. Bus arrivals are frequently delayed, and drivers are often perceived as rude or unfriendly. Poor customer service and unhelpful support are also common complaints.
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