Nourishing Your Pet, Naturally
At Dofos Pet Centre, we're passionate about providing the best possible nutrition for your beloved pets. As a family-run business since 1953, we're dedicated to delivering exceptional quality pet food and supplies that meet the highest standards of nutrition and wholesomeness.
Our Story
Our journey began over 60 years ago, and since then, we've remained committed to our core values of providing superior nutrition and care for pets. In 2015, we relocated to Leith Walk and refocused on pet foods with high meat content and superior nutrition. We're proud to say that we've never compromised on our values, and we refuse to carry big-brand products that prioritize profits over our values.
Our Services
At Dofos Pet Centre, we offer a wide range of services and products designed to cater to your pet's every need. From our premier pet food brands, including Wilderness and Canagan, to our extensive range of natural dog treats and supplies, we're dedicated to providing you with the best possible options for your furry friend. Our services include:
- Next-day delivery on orders placed before 2 pm
- Click-and-collect service available for all stores
- On-repeat subscription service for your convenience
- Gift cards available in various denominations
- A vast range of pet food and supplies from trusted brands
Our Mission
Our goal is simple: to offer the highest quality pet food on the market. We're committed to providing exceptional nutrition and care for your pets, and we're dedicated to helping you make informed decisions about your pet's health and wellbeing.
Summary of Reviews for Dofos Pet Shop
Customer Feedback and Services
The majority of customers are very pleased with Dofos' pet shop, praising the friendly staff, great selection of pet products, and excellent customer service. Some customers highlighted the shop's eco-friendly approach and homely atmosphere, which they appreciate. The staff's knowledge about pet care and products is also highly praised. The shop's online service and delivery options are also commended, with fast delivery times and reasonable prices.
Grooming Services
A few customers had positive experiences with the grooming services provided by Dofos, with one customer mentioning that their dog looked amazing after being groomed and the staff being great with their pet. However, one customer had a negative experience, stating that the groomer did not follow their instructions and overcharged them.
Parrot Coco and Other Animals
Many customers enjoy the presence of Coco, the African grey parrot, who is a resident of the shop. They find Coco's antics entertaining and enjoy interacting with him. A few customers also mentioned the occasional presence of dogs in the shop, which adds to the welcoming atmosphere.
Negatives and Areas for Improvement
A few customers had issues with the shop's services. One customer mentioned that the shop overcharged them and only gave them the receipt when asked. Another customer had a disappointing experience with the groomer, who did not follow their instructions and charged more than expected. Some customers also suggested improvements, such as more environmentally friendly packaging for frozen foods and increasing the stock levels of certain products.
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