Transform Your Space, Transform Your Life
Our passion lies in fostering vibrant and welcoming outdoor spaces where families and friends can create lasting memories. We believe that your outdoor area should be both aesthetically pleasing and functional, reflecting your unique style and needs.
What We Do
We offer a comprehensive range of services to help you achieve your exterior design dreams:
Space Planning & Design
- Detailed consultations to understand your vision and needs
- Creation of meticulous plans and layouts
- Consideration of lighting, furniture, and landscaping elements
Furniture & Styling
- Wide variety of high-quality outdoor furniture and accessories
- Custom design and styling options available
- Assistance with selection and placement of your outdoor items
Project Management
- Seamless coordination of all aspects of your project
- Regular communication and updates throughout the process
- Attention to detail and quality craftsmanship
Additional Services
- Design consultations for specific projects
- Procurement and delivery management
- On-site installation and assembly
Our Commitment
We are committed to:
- Client-centered approach: Working closely with you every step of the way to ensure your vision is realized.
- Precision and attention to detail: Ensuring the highest quality standards in all aspects of our work.
- Sustainability and longevity: Sourcing eco-friendly and durable materials whenever possible.
- Exceptional customer service: Providing clear communication, responsive assistance, and personalized recommendations.
Why Choose Us?
With extensive experience and a deep understanding of outdoor living, we are confident in our ability to create outdoor spaces that exceed your expectations. We prioritize:
- Creativity and inspiration: Our team is brimming with imagination and can suggest innovative solutions to meet your unique needs.
- Quality and craftsmanship: We work with reputable suppliers and manufacturers to guarantee durable and stylish furniture and accessories.
- Reliability and transparency: We adhere to strict deadlines and budgets, providing clear and concise updates throughout the process.
Product Quality and Customer Service
Excellent Quality and Comfort
The majority of the reviews highlight the excellent quality and comfort of the furniture. For example, Craig Nicol, who purchased a corner bench dining set, was impressed with the quality, saying it was "absolutely lovely." Similarly, Jane Lee mentioned that her Cole garden sofa was "very comfortable" and that the design was "stylish." Neil Gelder also praised the quality of the product, saying it was "excellent" and that the sofa had become a "firm family favorite."
Superb Customer Service
Many reviewers also complimented the customer service provided by Quatropi. For instance, Hristina Deneva had an issue with the payment process but was helped by the Quatropi team, who were "fantastic" and "incredibly patient and helpful." Similarly, Gemma Lynn had an issue with one of the sofa modules but was sorted promptly by the customer service team.
However, not all reviews were positive. Marta Cagara had a negative experience, receiving the wrong chairs twice and was told to return them.
Delivery Issues and Product Quality Concerns
Delivery Issues
Hristina Deneva mentioned that there was a snag with the initial delivery, as the delivery company came on a day she wasn't home and wanted to charge extra for delivering over the weekend.
Product Quality Concerns
O. Gjeka had a negative experience with the quality of the armchair, saying it had "terrible quality" and that it "will not endure time." He also mentioned that the customer service was poor and that the 12-month warranty was a lie. Marta Cagara also had issues with the quality of the chairs, receiving the wrong ones twice.
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