Shadow Support

Shadow Support Ltd is a reliable and proactive IT support provider based in Solihull, just south of Birmingham. With over 20 years of experience in the IT industry, we specialise in providing IT support and services that create opportunities for businesses throughout the UK.

Our Services

We offer a wide range of IT services and solutions designed to help businesses like yours run smoothly and efficiently. These services include:

IT Support

Our IT support services are designed to take the stress out of IT, allowing you to focus on the running of your business. Our proactive maintenance, 24/7 preventative monitoring, and reactive response times ensure that your systems are always running smoothly and efficiently.

Cloud Services

We offer a wide range of cost-effective cloud services that help streamline business processes, including cloud storage, collaboration tools, and customer relationship management systems.

Backup Solutions

Our reliable backup and disaster recovery solutions ensure that your company data is safe and secure, giving you peace of mind in the event of any unexpected events.

IT Consultancy

Our experienced IT consultants work closely with you to evaluate, design, and execute technology strategies that deliver complex IT solutions that align with your business goals.

IT Security

We understand the importance of protecting your devices and data from the ever-present threat of cyber attacks. Our IT security solutions provide you with the protection you need to keep your business safe and secure.

Work from Home Solutions

With the rise of remote working, we can help you create a secure environment that allows your employees to work from home or remotely, while still having access to all the files and software they need.

How We Do IT

At Shadow Support Ltd, we pride ourselves on our commitment to excellent customer service, transparency, and fair pricing. We believe that IT support should be straightforward, trouble-free, and cost-effective. We achieve this by:

Monitoring your IT infrastructure 24/7 to identify potential problems before they happen

Working closely with you to understand what is critical to your business and developing a tailored support plan

Providing professional, punctual, and friendly customer service

Offering simple and transparent pricing with no hidden costs

Solving problems quickly and efficiently, with 95% of problems resolved the same day

Providing preventive and proactive maintenance to keep your systems running smoothly and error-free