Transforming Your Home, Enhancing Your Life
At 1st Homes, we are committed to providing Essex and Suffolk's leading energy-efficient home improvement specialists. Our team has over a century of industry experience, and we pride ourselves on installing the highest quality windows, doors, and conservatories. We cater to homeowners looking for renovations in the Colchester and wider Essex and Suffolk region, offering a wide range of double glazing windows, doors, and conservatory options.
Whether you're looking to upgrade your home's energy efficiency, enhance its aesthetic appeal, or increase its value, we have a solution tailored to your needs. Our product range includes premium windows, doors, and conservatories, all designed to provide maximum energy efficiency and minimum environmental impact. We are passionate about creating a greener future, and our commitment to sustainability is reflected in our paperless operations, recyclable materials, and eco-friendly practices.
Our Services
As a leading home improvement specialist, we offer a comprehensive range of services designed to enhance the beauty, functionality, and value of your home. Our double glazing windows, doors, and conservatories are designed to provide maximum energy efficiency, Security, and aesthetic appeal. We cater to homeowners with varying budgets and tastes, offering a range of options to suit your unique needs.
Our services include:
- Double glazing windows: casement, flush casement, bow & bay, tilt & turn, sliding sash, and aluminium windows
- Doors: uPVC, uPVC French, composite, stable, patio, and aluminium bifolding doors
- Conservatories: bespoke designs, orangeries, and house extensions
- Energy-efficient home improvements: triple glazing, solar panels, and renewable energy solutions
Our Promise
At 1st Homes, we are dedicated to delivering exceptional customer service, unmatched quality, and unparalleled expertise. We promise to provide:
- Unparalleled customer service, tailored to your needs and preferences
- High-quality products, designed and installed to perfection
- Energy-efficient solutions, tailored to your budget and environmental concerns
- Flexible payment options, designed to accommodate your financial situation
- A comprehensive aftercare service, backed by manufacturer guarantees
Why Choose 1st Homes?
At 1st Homes, we pride ourselves on our unique approach to home improvement. We are committed to:
- Providing energy-efficient solutions that reduce your carbon footprint and energy bills
- Offering a comprehensive range of products, tailored to your unique needs and preferences
- Delivering exceptional customer service, backed by our team of experts
- Promoting sustainability and eco-friendliness in all our practices
- Ensuring your complete satisfaction, every step of the way
Overall Experience
The majority of customers have had a positive experience with the company, praising their professionalism, quality of work, and excellent customer service.
Quality of Work
The quality of the work carried out by the company has been consistently excellent, with many customers praising the installation of their doors, windows, and conservatories. The company's attention to detail and high-quality products have resulted in positive reviews.
Customer Service
The company's customer service has been commended by many customers, with staff being described as friendly, professional, and helpful. The after-care service has also been praised, with customers appreciating the company's willingness to resolve any minor issues that arose.
Timeliness
One area of criticism has been the company's timeliness, with one customer citing supply issues during the pandemic as a reason for not receiving a 5-star rating. However, this has been an isolated incident, and the majority of customers have been satisfied with the company's ability to complete work on time.
Negative Experiences
One customer had a negative experience, citing poor customer service and a lack of communication regarding a quote. This customer advised others to avoid the company, but this review stands out as an anomaly among the predominantly positive reviews.
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