Business Details
27 Years
experience
Emergency
services
Emergency Glazing Services in Colchester
Established in 1999, Colchester Glazing & Frames has grown from a small local enterprise to one of the largest independent glazing firms in the south-east, serving Essex and Suffolk. Our founder, Brian Garrity, began his career as an apprentice in stained glass craftsmanship, later expanding his expertise across automotive and commercial glazing sectors before founding our company. We specialise in emergency glazing repairs, insurance claims assistance, and both residential and commercial glass installations, operating 24/7 to address urgent needs.Our team of fully trained, DBS-checked professionals utilises advanced equipment like vacuum lifts and cherry pickers to ensure safe, efficient service. Trusted by major insurers including AXA and Aviva, we prioritise transparent pricing, no-obligation quotes, and customer satisfaction through prompt, high-quality solutions.
Services
Emergency Glazing Repairs
Commercial Glazing
Insurance Claims Assistance
Glass Replacements
24/7 Callout Service
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency glazing assistance with rapid response times
- Our team has over 25 years of combined glazing expertise
- We partner with major insurance providers like AXA and Aviva
- We utilise specialist equipment including vacuum lifts and cherry pickers
- All technicians undergo DBS checks and IPAF safety training
What people say
Instant answer
Lovely chaps
Cleaned up perfectly
Absolute lifesaver
Very helpful
Services
Emergency Glazing Repairs
We provide immediate assistance for shattered windows and damaged glass structures, operating 24/7 across Essex and Suffolk. Our trained technicians arrive promptly with specialist equipment to secure properties and complete repairs efficiently. This service helps maintain security and prevent further damage while offering insurance-compliant documentation when required.
Commercial Glazing
Specialist installation and repair services for business premises including shopfronts and office buildings. Our team handles projects of all sizes with minimal disruption to trading operations. We use high-security glass systems and provide certification documentation to meet commercial insurance requirements while ensuring aesthetic appeal and structural integrity.
Insurance Claims Assistance
Direct collaboration with major insurers for claim validation and cost-effective repairs. We provide detailed quotations and photographic evidence to streamline approval processes. Customers benefit from our expertise in negotiating fair settlements while avoiding unnecessary premium increases through our alternative payment options.
Glass Replacements
Supply and installation of float and laminated glass for domestic and commercial properties. We offer a range of safety and decorative glass options with precise measurements for perfect fits. Our replacements improve energy efficiency and security while maintaining original architectural aesthetics in both modern and heritage buildings.
24/7 Callout Service
Continuous availability for urgent glazing emergencies throughout the year. Our on-call technicians respond to incidents at any time using dedicated equipment and priority logistics. This service ensures immediate property protection following break-ins, storms, or accidental damage with guaranteed response times during critical situations.
People
Brian Garrity
Founder
Apprenticed in stained glass craftsmanship at 16, Brian progressed through automotive and commercial glazing sectors before establishing Colchester Glazing & Frames in 1999. With over 25 years' industry experience, he oversees operations while maintaining hands-on involvement in complex projects and client relations.
Questions
What areas do you cover for emergency glazing services?
We operate across Essex and Suffolk, including Colchester, Ipswich, Chelmsford, Sudbury, and Clacton. Our 24/7 service reaches both urban and rural locations within these counties.
How quickly can you respond to an emergency callout?
Our typical response time is under 45 minutes for urgent cases. As demonstrated in customer reviews, technicians often arrive within 30 minutes of initial contact during critical situations.
Do you work directly with insurance companies?
Yes, we collaborate with major insurers like AXA, Aviva, and NFU. We provide detailed documentation to support claims while offering cost-effective alternatives to help maintain premium levels.
What types of glass replacements do you offer?
We supply and install float and laminated glass for windows, doors, and internal partitions. Our options include safety glass, decorative finishes, and energy-efficient double-glazing solutions for residential and commercial properties.
Are your technicians properly qualified?
All installers undergo DBS checks and IPAF safety training. Our team maintains specialist certifications for operating equipment like cherry pickers and vacuum lifts to ensure safe, professional service.
