Find Your Dream Home with Michael Poole Estate Agents
At Michael Poole Estate Agents, we pride ourselves on being a family-run business with a strong presence in Teesside since 1994. With our local branches and expert knowledge, we provide a comprehensive range of services to cater to all your property needs. From buying and selling to letting and renting, our experienced team is dedicated to delivering exceptional customer service and ensuring a seamless experience for our clients.
Our Services
Our company offers an extensive range of services designed to meet the diverse needs of homebuyers, sellers, landlords, and tenants. Whether you're looking to buy or sell a property, rent or let, we have the expertise and resources to guide you every step of the way. Our services include:
- Residential Sales: Our experienced sales team will work tirelessly to find the perfect buyer for your property, ensuring a smooth and stress-free transaction.
- Lettings: With our comprehensive letting service, landlords can trust us to find suitable tenants and manage their properties efficiently.
- Auction Services: We offer a unique auction service, providing buyers with the opportunity to purchase properties at competitive prices.
- Mortgage Advice: Our expert mortgage advisors will help you navigate the complex world of mortgages, finding the best deals to suit your needs.
- Conveyancing: Our in-house conveyancing team ensures a hassle-free transaction, keeping you informed every step of the way.
- Stamp Duty Calculator: Use our calculator to determine the stamp duty costs associated with your property purchase.
Our Mission
At Michael Poole Estate Agents, we're committed to providing an exceptional customer experience, built on the foundations of integrity, honesty, and transparency. Our goal is to build long-term relationships with our clients, providing personalized service and tailored solutions to meet their unique needs.
Why Choose Us
With over 25 years of experience in the Teesside property market, we've established a reputation for excellence and trustworthiness. Our team of experts is dedicated to delivering a premium service, ensuring that our clients receive the best possible experience. We're proud of our achievements, and our numerous customer reviews and testimonials are a testament to our commitment to excellence.
Excellent Service and Positive Experiences
The majority of reviewers praised Michael Poole's staff for their exceptional service, professionalism, and friendly approach. Many reviewers highlighted the excellent communication, regular updates, and responsiveness of the staff. They appreciated the team's efforts in keeping them informed throughout the buying or selling process, making the experience stress-free and seamless.
Praise for Individual Staff Members
Several reviewers specifically mentioned individual staff members, such as Craig, Steve, Debbie, Nick May, Tom, Sophie, Lynsey, and Maria, who went above and beyond to provide an exceptional service. These staff members were commended for their dedication, expertise, and commitment to ensuring a smooth transaction.
Appreciation for Efficiency and Stress-Free Experience
Many reviewers expressed their gratitude for the efficient and stress-free experience they had with Michael Poole. They appreciated the team's ability to handle the sales process, from valuation to completion, with minimal hassle and maximum support.
Negative Experiences
However, a few reviewers expressed dissatisfaction with their experience, citing unhelpful and rude staff, lack of communication, and poor customer service skills. Some reviewers faced issues with responsiveness, with delays in getting back to them or not receiving updates on the properties they were interested in.
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