Creating treasured possessions, building lifelong relationships
At Charles Nobel, we're a family-owned and run business that has been trading in New Milton since 1972, supporting generations near and far, old and young, with a highly professional and personalised experience. Our knowledge and expertise in all aspects of jewellery comes from decades of dedication - to our craft and our customers. We take great pride in our ability to provide high-quality jewellery, exceptional customer service, and expertise in jewellery repairs and servicing.
Our Services
We offer a wide range of services, including jewellery repairs and servicing, tailor-made jewellery creation, and bespoke engagement ring design. Our workshops are equipped with the latest technology and our team of expert craftsmen are dedicated to providing exceptional quality and attention to detail. Whether you're looking to repair a treasured family heirloom or create a unique piece of jewellery, we're here to help.
Jewellery Repairs & Servicing
In conjunction with our in-store expertise, our workshops can offer a wide range of services, all carried out to the highest standards. From simple cleaning and polishing to complex restoration and repair, we're dedicated to providing exceptional quality and attention to detail.
Tailor Made Service
Our Tailor Made service allows you to create your perfect piece of jewellery, choosing from individually selected gemstones and working closely with our team of expert craftsmen. Whether you're looking to design a bespoke engagement ring or create a unique piece of jewellery, we're here to help.
Lab Grown Diamonds
We're proud to offer a range of lab-grown diamonds, each individually hand-selected and certified. Our expert craftsmen can set these stunning diamonds into a beautiful piece of jewellery, tailored to your individual style and preferences.
Our Promise
At Charles Nobel, we're committed to providing exceptional quality, exceptional customer service, and exceptional expertise in all aspects of jewellery. We're dedicated to building long-term relationships with our customers and providing a personalised experience that exceeds your expectations.
Overview of Customer Reviews
This summary outlines the collective opinions of 18 customers who have had experiences with Charles Nobel Jewellers. The reviews are predominantly positive, with 15 customers giving a 5-star rating and 3 customers giving a lower rating.
Positive Experiences
The majority of customers praised Charles Nobel Jewellers for their excellent customer service, exceptional craftsmanship, and high-quality jewellery. Many customers appreciated the personal touch and expert advice provided by the staff, particularly Piers. The bespoke jewellery design service was also highly commended, with customers expressing delight with their unique and stunning pieces.
Negative Experiences
Three customers had less satisfactory experiences. One customer was disappointed with the service when exchanging a necklace, citing rudeness and inefficiency. Another customer was unhappy with the handling of a watch repair, taking their business elsewhere. A third customer felt belittled and looked down upon during a visit, ultimately leaving without making a purchase.
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