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At Horrocks & Webb, we take pride in being a family-run jeweller with a rich history of providing exceptional quality jewellery and watches to our valued customers. With a strong presence in Blandford Forum, Dorset, we have built a reputation for excellence in craftsmanship, exquisite designs, and unmatched customer service.
Our Story
Founded on a passion for fine jewellery and timepieces, our story began with a simple yet noble pursuit: to bring joy and elegance to people's lives through beautiful creations. Today, we are proud to be one of the most respected and trusted jewellers in the region, with a loyal customer base that spans generations.
Our Services
At Horrocks & Webb, we offer a wide range of services designed to cater to your every jewellery and timepiece need. From bespoke jewellery design and creation to expert jewellery repairs and restoration, our skilled craftsmen and watchmakers are dedicated to providing you with outstanding workmanship and unparalleled attention to detail.
In addition to our jewellery services, we also offer comprehensive clock repairs and servicing, valuations, and watch servicing to ensure your treasured timepieces remain in excellent working condition. Furthermore, our team of experts can assist with re-threading, birthstone setting, and other specialized services to meet your unique needs.
Our Commitment
At Horrocks & Webb, we are committed to building long-lasting relationships with our customers, founded on trust, integrity, and a passion for excellence. We strive to exceed your expectations with every interaction, whether you're purchasing a stunning piece of jewellery, repairing a treasured heirloom, or simply seeking expert advice.
Why Choose Us?
With Horrocks & Webb, you can be assured of:
- Unmatched quality and craftsmanship in every piece of jewellery and timepiece
- Expert guidance and advice from our knowledgeable and friendly team
- Personalized service tailored to your unique needs and preferences
- A commitment to excellence in every aspect of our business
Exceptional Customer Service
The overwhelming majority of reviewers praised the exceptional customer service provided by Horrocks and Webb. The staff were consistently described as friendly, helpful, and knowledgeable. Many reviewers appreciated the personalized attention they received, with staff going above and beyond to ensure their needs were met.
Responsive and Efficient
Reviewers praised the prompt attention and efficient service provided by the staff. Orders were fulfilled quickly, and repairs were completed rapidly. The staff's expertise and attention to detail were particularly noteworthy.
High-Quality Products and Repairs
Many reviewers praised the high-quality jewelry and excellent repairs provided by Horrocks and Webb. Some reviewers were impressed with the store's ability to resize and re-model jewelry, while others appreciated the expert restoration of antique pieces.
One Negative Review
Unfortunately, one reviewer had a negative experience with Horrocks and Webb. Martin Farrow's review described a disappointing experience with a defective necklace and poor customer service. However, this review stands in stark contrast to the overwhelmingly positive reviews.
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