About Us
Ray Thomas and Son has proudly served the Penarth, Sully, Dinas Powys, Barry, Vale of Glamorgan, and Cardiff areas for over 40 years. We are a family-run business with a reputation for reliable, efficient, and affordable appliance repairs. With a wealth of experience and heartfelt customer service at our core, we are dedicated to restoring your peace of mind and ensuring your appliances are in perfect working order.
Our Expertise
We repair all major brands and models of:
- Washing Machines: Fixed won't spin, leak, or won't drain? Our technicians will swiftly diagnose the issue and get your machine back in excellent working condition.
- Tumble Dryers: Struggling with uneven drying or excessive noise? We'll identify the source of the problem and perform a thorough repair to restore your dryer to optimal performance.
- Dishwashers: Get dishes sparkling clean with our professional dishwasher repair service. We tackle problems like leaking, poor cleaning, and malfunctioning controls.
- Cookers & Ovens: Whether you're dealing with uneven heating, faulty thermostats, or malfunctioning control boards, our experienced technicians can diagnose and repair your cooker or oven efficiently.
Why Choose Ray Thomas and Son?
- Experienced and Qualified Technicians: Our team is highly skilled and certified to handle all your appliance repair needs.
- Honest and Transparent Pricing: We provide upfront and transparent quotes before any work is started.
- Prompt and Efficient Service: We understand the importance of a quick turnaround, so we respond promptly and complete most repairs in a single visit.
- Friendly and Professional Service: Customer satisfaction is our top priority. Our friendly and courteous technicians will treat you with respect and provide clear explanations throughout the process.
Experience reliable and trustworthy appliance repairs with Ray Thomas and Son. Contact us today for a prompt and affordable solution!
Exceptional Service and Professionalism
The reviews for Ray Thomas & Son are overwhelmingly positive, with every reviewer giving a 5-star rating. The common theme throughout is the exceptional service and professionalism provided by the company. From the initial booking to the completion of the repair, customers have praised the friendly and helpful staff, quick response times, and reasonable prices.
Booking and Communication
Many reviewers have highlighted the ease of booking and the good communication with the company. Some have mentioned speaking to a lovely lady on the phone, who was helpful and organized the visit. The engineers themselves have also been praised for their professionalism and politeness, with many mentioning they were friendly and courteous.
Repair Work
The repairing work has been consistently praised, with customers appreciative of the thorough diagnosis and solution of their appliance problems. Many have mentioned that the engineers were knowledgeable and expertly handled the repairs, often finding solutions that were efficient and cost-effective.
Nothing But Positive Feedback
There is no negative feedback or criticism in the reviews, with every reviewer expressing satisfaction with the service provided.
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