Putting customers first, one journey at a time.
At Sudbury Cab Company, we pride ourselves on providing safe and efficient journeys for the residents of Sudbury and surrounding areas. With a rich history spanning over 22 years, we have grown to become one of the largest and most reputable taxi companies in the region. Our commitment to excellence in customer service has earned us a loyal customer base, which includes thousands of residents, corporate clients, tour operators, and schools passenger transport services for Suffolk County.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. Whether you need transport to go shopping, visit family or friends, attend business meetings, or for a social occasion, we can provide you with a reliable taxi service that meets your needs. Our modern and well-maintained fleet of vehicles includes spacious multi-seaters to accommodate up to seven passengers at a time. We are happy to travel just a single mile or hundreds of miles to accommodate your needs, and you can book one of our vehicles as and when you need it or up to three months in advance.
Our Fleet and Drivers
Our modern fleet of vehicles is regularly serviced and maintained to ensure our customers' safety and comfort at all times. Our drivers are the lifeblood of our business, and we expect the highest standard of customer care from them. They are polite, courteous, and helpful at all times, and are fully regulated, licensed, and insured to provide you with the safest possible service. We are proud to say that 98% of our bookings arrive and reach their destination on time.
Our Airport Service
Our airport service offers executive-style travel, ensuring that you arrive at the airport with plenty of time to spare. We understand the importance of getting to the airport on time, and our experienced drivers will ensure that you arrive feeling relaxed and ready for your journey.
Sudbury Cab Company has been met with a mix of reactions from its customers. On one hand, some patrons have had positive experiences, praising the reliability, professionalism, and friendly service provided by the drivers and staff. These customers appreciate the value for money and would recommend the company to others.
On the other hand, there have been several negative experiences reported. Some customers have had issues with pre-booked taxis not arriving on time, leading to frustration and disappointment. Others have noted that the company's communication and customer service could be improved, particularly in handling issues and addressing customer concerns.
It is clear that while Sudbury Cab Company has the potential to offer excellent service, there are areas where improvements could be made to enhance the overall customer experience.
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