Preserving Memories, One Garment at a Time.
At Window Medic, we understand the importance of maintaining and repairing your windows, doors, and conservatories. With over 30 years of experience, our team of experts is dedicated to providing top-notch repair services to homeowners in Norwich, Norfolk, and the surrounding areas. Our mission is to provide high-quality, cost-effective solutions to help you overcome any faults or problems with your windows, doors, or conservatories.
Our Services
We offer a comprehensive range of repair services, including:
- Window repairs: We can repair all types of UPVC, aluminum windows, including replacing sealed units, friction stays, and handles.
- Door repairs: Our team can repair or replace door locks, handles, and hinges to ensure your doors are secure and functional.
- Conservatory repairs: We can repair or replace conservatory roofs, including glass and polycarbonate roofs.
- Replacement services: We offer replacement services for doors, windows, and conservatories, including the installation of bi-fold and sliding doors.
Energy Efficiency
We also specialize in energy-efficient solutions, including the installation of Low E glass, which can help reduce heat transfer and increase the energy efficiency of your windows. Our team can provide guidance on how to improve the energy efficiency of your home, reducing your heating bills and carbon footprint.
Replacement Work
In addition to our repair services, we offer replacement services for doors, windows, and conservatories. We can provide a wide range of products, including UPVC windows, doors, and conservatories, as well as sliding and bi-fold doors. Our team can work with you to design and install the perfect solution for your home.
Why Choose Window Medic?
At Window Medic, we pride ourselves on our exceptional workmanship, using only top-quality components to ensure that our repairs and installations are of the highest standard. Our team is dedicated to providing outstanding customer service, ensuring that your needs are met and exceeded. With our expertise and commitment to excellence, you can trust that your windows, doors, and conservatories are in good hands.
Looking for a Quote?
Call us today on 01603 882244 to discuss your repair or replacement needs and receive a free quote. Our team is always happy to assist you with any queries or concerns you may have.
Introduction
Window Medic, a company that claims to provide expert window repair services, has received a mixed bag of reviews from clients. While some have praised their work, others have expressed dissatisfaction with their communication and reliability.
Poor Communication and Reliability
Several reviewers have expressed disappointment with the company's communication and reliability. Cheryl Kerry, who gave the company a 1-star review, claimed that nobody turned up to fix a broken window despite being scheduled to do so. Hugh Griffin also gave the company 1 star, citing unprofessional behavior and poor communication. S. Rd was left feeling frustrated after chasing the company for a quote and eventually being told that the technician, Terry, was unable to help, wasting a month of their time.
Unmet Expectations
Harriet Getley, who gave the company 5 stars, had a different experience. She praised Terry's expertise and the fact that he was able to resolve several issues at her property in record time. Steve Suwali also gave the company 5 stars, citing Terry's impressive 40 years of experience and his ability to resolve complex issues quickly and efficiently. Claire Beales had a good experience, with the company responding promptly to her emergency callout and fixing the problem without hesitation.
Mixed Experience
Andrew Denny, who gave the company 2 stars, had a mixed experience. He had used Window Medic in the past and was impressed, but this time his experience was different. He felt that the company was not interested in his small job and that they were not getting back to him.
Conclusion
Window Medic has received a mixed bag of reviews, with some clients praising their expertise and reliability, while others have expressed disappointment with their communication and reliability. It seems that the quality of service may depend on the individual technician, Terry, who has been praised for his expertise and criticized for his unprofessional behavior.
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